He came highly recommended by both neighbours and local Facebook. During the initial consultation, weeks ago, the job was discussed in detail and he recommended that I change my original plans slightly to something that would be more robust and alleviate the winter flooding problem in that area. I agreed with him, accepted his price and agreed to wait for 10 weeks; because he was so busy.
But he bumped me twice due to other jobs over running. When he did turn up today with the materials to start the job, it was obvious that the "highly recommended" parts weren't there so he left to go and order them. But, due to national shortages, they cannot now be delivered until next week and, as he's "booked up until next month missus", I'm left with a building merchants yard in my garden for the next 3 weeks. And I'm wondering where I went wrong.