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AIBU

Traders with too much work to care.

(84 Posts)
Quizzer Wed 29-Jun-22 19:26:47

Just waited in for two hours for a bathroom fitter to come round to give us an estimate for an expensive bathroom renovation. In the end I sent a text asking if he was still interested in the job. He replied telling me “not to be so snotty” as he had been busy all day. He said I could make another appointment.
I don’t feel inclined to hire a tradesman who can’t even bother to send a text to say he is not coming. Even more so because he calls me snotty for asking a perfectly reasonable question.
Anyone else had experiences like this?

helgawills Thu 30-Jun-22 13:17:24

katie59 My husband used to fit kitchens, is supposed to be retired, age 76, keeps getting asked back to everybody he's ever worked for. Most of them say the prices for fitting kitchens given by companies which sell them, are about 3 times what they expect.
The problem is, EU workers, who were here in thousands, are not coming back, and nobody has considered training young people leaving school.

cc Thu 30-Jun-22 13:14:01

I asked a local trader to come round to measure for supply and fit of blinds.
After chasing them I eventually got an appointment and they didn't show, next day an email saying the blinds "had been fitted"!
I don't really feel inclined to go with a company who are so disorganised so using John Lewis, much more expensive I'm guessing, but reliable.

Daisend1 Thu 30-Jun-22 13:13:55

Missisef With his insolence would you have wanted the likes of him in your property.? Console yourself with the thought hmm maybe you had a lucky escape ?

Fae1 Thu 30-Jun-22 13:02:23

Giving him a bad review and explaining why might make him reconsider his attitude. Plenty of people who DO want the work I'm sure.

Happygirl79 Thu 30-Jun-22 12:55:29

Unfortunately many tradespeople seem to think these good times are here to stay so it does not matter about being rude to customers. But things will slow down due to the cost of living crisis and they may regret it in the future

Merryweather Thu 30-Jun-22 12:47:53

My brother is a fireman - used to be a plumber, has been contacted by lots of people asking him to do work. He’s currently renovating his own house and from previous work has a reputation for being a perfectionist. He could easily double his wage.

I’m in a housing association property. I’ve waited three years for my disability hand rail to be replaced. It was flimsily drilled in to the tile and fell off after two weeks. Causing half of the times on the wall to fall off. . . . Still waiting.

Yammy Thu 30-Jun-22 12:43:48

How are you going to coordinate with someone like that? Get another one if you can.
We have been waiting for the painter to come since we booked him a year gone New Year. He came at Easter leaving colour charts but we have heard nothing since.
We have had trouble getting tradesmen since we came. No one will tell you if they have a good one. We have one we rely on he suggests others and does the initial phoning.
My DD who has recently moved house and is having trouble with plumbing and electricity. I Blacked out the whole house with my hair dryer when we visited. When she phones they are initially fine and friendly when she gives the address they say sorry.
She did eventually get one to come he said to emphasise her name and that they are new occupants. The previous woman was a right 'Cow" his words, not mine and the house is black-listed in the town and known for all its faults.
It has a name but only uses the number,I said it should be called 'The House of Mysteries".confused

NannaFirework Thu 30-Jun-22 12:42:25

As advised don’t hire the rude one and word of mouth is best but waiting is inevitable…

Missiseff Thu 30-Jun-22 12:34:13

Yes. Just after I moved house earlier in the year I booked for some quotes to be done for an electrician, plasterer and decorator. Then I got Covid so text them to cancel. Except I forgot one. I was in bed for 3 days & he knocked me up when he arrived. I wasn't a pretty sight, it was obvious I was ill. I spoke to him through the window and apologised profusely for forgetting to let him know. He was fuming and shouted that I could have messaged him. Again I apologised. He stomped off down the drive waving his arms and shaking his head. I sent him a text again apologising. He didn't reply.

Auntieflo Thu 30-Jun-22 12:21:46

We have booked our decorator. He will begin in March 2023.

mrswoo Thu 30-Jun-22 12:17:58

We wanted a patio laid and found a local firm to do the work. They visited, measured up, left us with samples of different types of stone. Once we had made our choice they gave us a quote which we agreed. A date was set for them to start work.
We've never seen or heard from them again.?

polnan Thu 30-Jun-22 12:16:45

oh gosh, tell me about it,, since my dh died just before the virus struck, I have been trying to get someone to do small jobs, Hire a hubby! absolutely useless,, and some rather larger jobs,, mostly repair, maintenance, but larger jobs, Check a trade,, don`t go there,, Trust a Trader,, ditto.

I have contacted several men, (where are the women we hear mentioned) make appt. will send quote, never hear from them again,, one man did part of the job he quoted for and then just disappeared... just do not understand the lack of communication..

some of my family, wanting kitchen replacements, bathroom replacements,, waiting.. months and months as up above quoted.

decorationing, from what I see not so similarly struck, does this mean that so many think it is an easy job?

plastering... all plasterers disappeared from the earth.

Strange.......

Treetops05 Thu 30-Jun-22 12:15:29

We had used a local electrician for 8 years, asked last summer for them to do several small jobs (about £500 total. After 5 months I politely reminded them we needed the work done before winter, and he turned up Christmas week. He did 1/5 of the job, said he wouldn't bill till the job was complete and disappeared. A bill appeared which I thought advisory as it was not for the entire job, so filed it. In May we pointed out we needed the work completed, they said 'you didn't pay the bill' and I explained the situation re billing on completion, but paid. After another month I contacted them, and stayed in all week as the would 'pop round after work hours to finish' but never arrived. I asked what was happening and apparently by expecting them to appear when they said they would 'I had exhibited a lack of trust in them, hadn't specified exactly what make/model of an item (not being an electrician) and they couldn't work in those circumstances'...We gave up, called a large local company instead of a small independent and had the work completed a week later.

Thistledubh Thu 30-Jun-22 12:13:29

Many years ago I needed a roofer to replace lead flashing on my house roof. On reflection I should have been more cautious in hiring him as he had the 'gift of the gab.' Job went OK but I was rather worried when I saw his 10 year old son up on the roof with him! A couple of nights later torrential rain started coming through my bedroom ceiling. Next day I phoned the roofer to tell him and received a torrent of abuse, shouting, name calling and threats ... as I had disturbed his fishing trip! A subsequent roofer discovered a couple of broken slates. I guess it was his way of getting out of the problem he had caused!sad

Mallin Thu 30-Jun-22 12:06:53

What about us who rent? We are reliant on our landlords.
For instance, the unadopted small Close I live in has had no street lights for nearly a year. It’s a reasonable isolated area and truly frightening to be in pitch darkness when getting out of the car after forgetting to take a torch when leaving home earlier in the evening.
Landlord says a lift has to be hired to reach street lights and there’s a wait for one to be available.

Elizabeth27 Thu 30-Jun-22 12:04:19

Tradespeople can pick and choose the jobs they do so best to keep them sweet.

joannapiano Thu 30-Jun-22 11:59:29

Our bathroom flooded, the pipe to the toilet leaked behind the vanity unit, beginning of April.
We called an emergency plumber who smeared gunk on said pipe, this lasted a week. Meanwhile DH pulled all Lino up. We had no flushing toilet ( we only have one bathroom) for 3 weeks and used a bucket to flush, despite having numerous DGC here. Our new bathroom was fitted last Friday, couldn’t get anyone sooner, many booked up 6 months ahead. So many people on our estate are having major work done.

coastalgran Thu 30-Jun-22 11:58:21

Good tradespeople are hard to get. Some of them judge by the work they have to do and/or the location. Posh job, posh house and demanding occupants equals being given the run around and/or an eyewatering price.

Sherry1 Thu 30-Jun-22 11:57:03

I must put my 2 pennyworths in as the mother of an electrician. He started on his own 3 years ago and now has a small company employing 5 people. His ethos is that you are only as good as your last review. He isn't and won't be listed on any sites that claim to put you in touch with tradespeople. Apparently, some charge them and only ask for 1 or 2 reviews to be emailed to them. There are no security checks done by the ones he checked. The best way to find a tradesperson is by word of mouth. He happens to be a top-rated electrician so, although he could fit immediate estimates in, you would be waiting around a month+ before they could do the work. NEVER employ a tradesperson who can start work tomorrow!

Maggymay Thu 30-Jun-22 09:34:24

We have just booked a time to have our bathroom refitted
The earliest he can do is December,we are happy to wait as he did our kitchen and did a excellent job.

Franbern Thu 30-Jun-22 09:10:14

All good (and even the not so good) tradespeople are absolutely inundated with work at present.

The electrician that our flats have always used for work in our public areas which has always amount to a goodly amount every year decided to give up working for himself as it was too stressful. We contacted another one, whom had been used by several of us previously for work inside our own flats, he was lovely, came over same day, sent us a quote for this work, but when I phoned him to accept this quote could only give us a date THREE MONTHS hence to carry it out. And, we know that he really does want to be our contractor.

I feel very fortunate that my kitchen suppliers/fitters kept totally to the dates we had agreed earlier this year.

Mind you, I would always have been slightly suspicious of any workspeople who would have said they could carry out the work nearly immediately - good ones always have had a good few weeks work in hand.

karmalady Thu 30-Jun-22 08:47:26

It took over 6 months for a professional decorator to get started on my interior, I wanted the whole house interior done, no wallpaper and the same soft white throughout. He was so busy and needed to keep his plasterer/builder/private clients therefore my job took another 6 months once he started, stage by stage. I knew he was honest and a skilled perfectionist so did not ask for a quote, which would have cost him time. He was very fair wrt pricing after each stage was done. I paid him promptly and patiently waited for the next stage

It was a very stressful time for me and took a year from when I asked but I am glad I did it and am certainly very glad I did not employ a slap dasher. A good tradesman is worth waiting for. I am also very glad that I bought a new build rather than a renovation project. The builders had a duty of care for two full years and electrics and plumbing are modern

In a similar vein, I am hanging onto my boiler service engineer and my hetas sweep. I book in with the same person each year. I value people who take pride in their work and are honest. I would not like to be looking for a builder of any sort right now. The experienced older ones are retiring and there are not many apprentices being trained

mokryna Wed 29-Jun-22 23:50:47

If it is any confort, this is not only a problem in the UK and if you do manage to get someone, the price is ridiculous. This was even before last year.

Deedaa Wed 29-Jun-22 23:32:02

I asked a friend of a friend to give me a price for some work round the house and for relaying some paving. He came round to look at it but that was the last I heard. I got a man to look at a leak in the roof, he gave it a cursory glance, told me he'd be back when the rain stopped. Never heard from him again. Everyone just seems to have massive waiting lists.

JenniferEccles Wed 29-Jun-22 23:27:07

There’s no way I would employ someone who spoke to me like that, shortage of tradesmen or not.
Could you ask around your neighbours for a recommendation?