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AIBU

Food bank rollercoaster. Huge empathy to Fury!! Is it just me?

(167 Posts)
WhyWhyWhyohWhy Sun 04-Jun-23 18:54:54

I volunteer at a local food bank, there are several in my area. My role is to input into the computer the details of those who contact us so that they receive food from us which is usually delivered directly to their door with the exception of those who live closest to the distribution centre. People can self refer so no hoops to jump through and most of our users are also using the other food banks and charities where we live. I am a small cog in a big wheel, and just follow the rules of what I am asked to do, others make those rules.
We as a family are not well off but have the ability to manage our small income to make ends meet, if we can’t afford it we don’t have it, it’s that simple. I probably would qualify for help if I had our income and outgoings looked at but we prefer to stand on our own two feet. I was brought up not to waste resources and have tried to educate our children in the same way. I do know how lucky I am to be able to manage to get by. And here it comes…. The more I learn about the people who access our service the more flaming annoyed I get, there are genuine people who literally do not have enough coming in and to me this is who we should be prioritising and I get so annoyed that they are falling through the cracks and left behind. What I find more irksome is that week on week while the poorest fall further behind I receive what amounts to shopping/wish lists. Apart from those who have special dietary requirements such as Celiac disease and the like I am apt to think that folk should be grateful for any support that we can provide bearing in mind that we rely on donations from the public to redistribute, but honestly I do wonder if this monster that has been created actually helps the majority of our users to learn essential life lessons like budgeting at all? Some of the requests are to me outrageous so for example instead of asking for deodorant they ask for expensive brands like Dove this or that fragrance, last week someone requested freshly ground coffee which was a further step up from the usual requests for Nescafé, or Douwe Egberts, then there’s the mums who request really expensive formula and nappies to feed children they cannot afford whilst becoming pregnant with more children they cannot afford. Then there are those who obtain food so that they can buy illegal drugs with their money.
The icing on the cake this weekend has been from someone who has up until recently been given a store voucher one day and food the next day. The £25 weekly vouchers have stopped and the single person user isn’t happy because they usually buy fresh fish, meat and other ingredients with it and has now taken to contacting the local Conservative MP to complain. The irony of that isn’t wasted on me.
As a family of 4 who can rarely afford to buy fresh fish and meat ourselves but tries to be altruistic I’m getting a bit peeved at the rights over responsibility attitude of some people and I am beginning feel as though I don’t want to give or help, especially when the recipients are posting on social media their takeaways and grand days out.
I know I sound like a hard hearted bitch when in reality I know that you have to walk a day in someone’s shoes to know how it is for them but some peoples idea of being in desperate need completely contradict my knowledge of it. AIBU?

NotSpaghetti Mon 25-Sept-23 13:43:02

It was nails I believe eazybee

MerylStreep Mon 25-Sept-23 13:25:01

We had a first in our charity shop this week. We had donations from a food bank. General clothing and children’s toys.

eazybee Mon 25-Sept-23 12:56:08

And how would having your hair done prevent you from loading your bags?

M0nica Mon 25-Sept-23 09:22:49

DD has done my nails and DGD and friends do each others nails. There seems to be a lot of prejudging going on and always assuming the most negative and damning meaning to every phrase.

The above would apply to someone having their hair done,

Franbern Mon 25-Sept-23 08:53:58

How dare the poor use ground coffee and not just make do with powedered stuff.? They should eat their 'umble pie' and be damn grateful for it.

Chocolatelovinggran Sun 24-Sept-23 18:28:42

I am sorry that you are in need, vampirequeen, but so glad that you have had a good experience at your foodbank . I hope that all of our clients feel supported not judged and that they receive a warm welcome.

vampirequeen Sun 24-Sept-23 15:31:16

I've had help from the local bank. Its lovely when they give you a few treats as well as basics. I would hate to think that I'm being judged as lacking.

vampirequeen Sun 24-Sept-23 15:29:43

Perhaps you need to volunteer in another capacity and possibly somewhere else. There is no point in you getting annoyed or being in a position where you end up judging people that you don't know.

farmgran Sun 24-Sept-23 11:17:32

It sounds as though you need a holiday, are you able to take a few weeks off?

nanna8 Sun 24-Sept-23 00:19:54

When I was working as a social worker we used to always give out money and food to anyone who asked for it. We knew some were a lot more in need than others and we also found out that some were trading their food vouchers and buying booze instead. What do you do ? We weren’t policemen and if those truly in need benefitted that was ok by us. You are always going to get people taking advantage and that’s just life.

NotSpaghetti Sun 24-Sept-23 00:05:37

Overthemoongran

It may well be a treat or a ‘boost’ but it was still galling to overhear a volunteer at a food bank being asked to load up one lady’s bag for her because she had “just had her nails done”.

It may also have been a friend who did her nails with no charge.
I know my daughter has had nails done by a friend on occasion.

Marydoll Sat 23-Sept-23 20:23:22

alovelycupofteaa

I help to run a food bank. Just on the 'gel nails' argument....you never know what is going on in someone else's family. There is far more domestic abuse & control going on behind closed doors than many people think. So, if the abusive man at home demands that you look a certain way for him, with your nails & makeup etc, or else he will hit you/leave you on your own with the children, it could be that the safest decision for you & the children is just to have your nails done to keep him happy.....

Good post!

I saw this scenarion, when I was teaching.

M0nica Sat 23-Sept-23 20:18:36

Bluebelle a shop is a shop is a shop, even a charity shop, and if you are out on the High Street then you should be prepared to sell your products to whoever comes in and is prepared to pay for them.

If you want to sell some goods cheap to a specific user group then you need to find a way of only offering them for sale in a venue that will target these buyers and exclude the others - in a childrens centre, or nursery, or possibly a Food Bank.

I used to buy toys for my children in charity shops, despite being able to pay full price because I felt they worked out better value for money.

LOUISA1523 Sat 23-Sept-23 19:36:44

SporeRB

*WhyWhyWhyohWhy
As a family of 4 who can rarely afford to buy fresh fish and meat ourselves but tries to be altruistic*

OP, if it annoys you so much, why don't you quit volunteering and use the time you spend volunteering working part time at a supermarket so that you can buy fresh fish and meat for your family.

Don’t quite understand this need to be altruistic when you are struggling financially yourself.

Agree...OP maybe you would be better placed getting a job that is paid then you would be about to provide fresh food for your family....or if you are entitled to benefits as you say in your OP ....then claim them......so your family doesn't go with out.....all food banks in my necks of the woods ( NW) are by referral....I sign them off in my job role....even the very meedy are only allowed a maximum of 3 in 6 months

alovelycupofteaa Sat 23-Sept-23 16:57:35

I help to run a food bank. Just on the 'gel nails' argument....you never know what is going on in someone else's family. There is far more domestic abuse & control going on behind closed doors than many people think. So, if the abusive man at home demands that you look a certain way for him, with your nails & makeup etc, or else he will hit you/leave you on your own with the children, it could be that the safest decision for you & the children is just to have your nails done to keep him happy.....

Ali08 Mon 12-Jun-23 13:14:54

This reminds me of a situation I found myself in as a single parent years ago.
A friend visited us and he saw that I was eating a smaller meal than I was giving my small children and asked why? Well, at first I tried saying I just wasn't that hungry. But, he knew me better!! He told me if I was struggling I should go to our local Social Services and they'd help me out with groceries.
I felt like I wasn't deserving of this help as my children were still being fed etc.
He tried to coax me, said he'd come with me, but I was very stubborn!
Next day, this friend of mine turned up with 4 or 5 fully loaded shopping bags - oh dear, the memory of it brings me to tears, but it's a good memory - that he had carried all the way from the SS office about 2 or 3 miles to my home as he had no money for bus fares or taxi.
There were some things in I wouldn't use, like coffee as none of us drank it, but he got those items for doing such a lovely thing for us!
I'd just like to add that this same friend, a couple of years afterwards, turned up at my flat one Christmas Eve. He was was living in a hostel/safe house and in our town, as well as in some others, I'm sure, some shops would give food to hostels that was about to go out of sell-by date.
Well, at that time it turned out he had received a Lion King cake from M&S and knowing my 2 would love it, he brought it to them!
At the time, my mother, sister & niece were visiting for Christmas. My daughter had a Lion King outfit to wear on Christmas day, some coincidence!!
My mother thought he was lovely but described him as 'like Wayne Slob from Harry Enfield'. 🤣🤣
This friend was a drug addict, hence being in the hostel, but he put my children and me first (he was also a very good friend to their dad).

Not all who go to food banks are deserving of the charity they provide, but some don't go because we think ourselves unworthy of the help or we'd be embarrassed to ask for the help, but it's there regardless, and I am thankful it is!!

DiamondLily Sat 10-Jun-23 15:45:03

Callistemon21

DiamondLily

I think the voucher thing, and scams, dates back to the old "milk tokens" - certain unscrupulous shops allowed parents to buy anything with them, for less than the value of the tokens.

Food bank vouchers are just a referral thing.

So it's irrelevant 🙂

Yes, it is, if we're talking about food banks.

Different time, different scenario.🙂

Callistemon21 Sat 10-Jun-23 09:54:54

DiamondLily

I think the voucher thing, and scams, dates back to the old "milk tokens" - certain unscrupulous shops allowed parents to buy anything with them, for less than the value of the tokens.

Food bank vouchers are just a referral thing.

So it's irrelevant 🙂

DiamondLily Sat 10-Jun-23 09:53:15

I think the voucher thing, and scams, dates back to the old "milk tokens" - certain unscrupulous shops allowed parents to buy anything with them, for less than the value of the tokens.

Food bank vouchers are just a referral thing.

Callistemon21 Fri 09-Jun-23 16:48:44

1rose

Firstly I have to say as a country we shouldn't need food banks and I do think most people using them are genuine.
How I do know of 1 example when the person used the voucher to buy her new yrs booze .
Sadly it's these folks who put people off donating ,helping

How did that work, then, as food banks provide food, not alcohol? 🤔

Food vouchers

Care professionals such as health visitors, staff at schools and social workers identify people in crisis and issue them with a food bank voucher. This means people can receive a food bank parcel of three days’ nutritionally balanced, non-perishable food from their local food bank.

Chocolatelovinggran Fri 09-Jun-23 15:35:16

No vouchers at my foodbank.; just food.

Riverwalk Fri 09-Jun-23 15:07:01

1rose

Firstly I have to say as a country we shouldn't need food banks and I do think most people using them are genuine.
How I do know of 1 example when the person used the voucher to buy her new yrs booze .
Sadly it's these folks who put people off donating ,helping

Does the voucher have monetary value - surely it's just a referral note from a GP, vicar, etc?

HousePlantQueen Fri 09-Jun-23 14:28:51

Can I just point out to a few of you; Foodbanks are funded by charities, local initiatives, volunteers. It does not cost you anything. The hall or premises are often (in our case) provided rent free for the couple of mornings a week It doesn't cost you anything. The staff are mainly volunteers, paid staff are funded by the charity/church. It doesn't cost you anything

1rose Fri 09-Jun-23 12:51:19

This person was very open about what she had done and actually surprised by the response she received.

1rose Fri 09-Jun-23 12:49:29

Firstly I have to say as a country we shouldn't need food banks and I do think most people using them are genuine.
How I do know of 1 example when the person used the voucher to buy her new yrs booze .
Sadly it's these folks who put people off donating ,helping