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Delivery companies who don't!

(4 Posts)
Quizzer Wed 07-Jun-23 15:29:28

I recently ordered an item from a reputable company and paid extra for next day delivery as it was important to receive it. Their delivery company Evri kept me updated and I received an email, with a photo, to say that it had been delivered to my shed......we don't have a shed.
None of my neighbours had received it either.

I made a 20 mile journey to replace the urgent item and the company have promised to refund me.
Today the original parcel, somewhat battered, has turned up. The Evri courier said that he could not take it back and suggested that I return it to the shop - still 20 miles away!!

How do items get delivered to the wrong address? Does the courier just dump them in order to get home early?

Witzend Wed 07-Jun-23 15:44:40

We’ve had one or two similar. This is why I always pick the Royal Mail option, if there is one. I know people moan about RM but it’s always been fine for us.

Ali08 Sun 18-Jun-23 15:37:53

Some dump them,some say delivered when they won't be until the next day or 2 - this is, I think, to meet their daily quota of deliveries.
Some just don't look at the address properly, like in our case we're number 7 of a 7 house street, there are several other streets surrounding us (we're like an alleyway through to other areas), they can't get through to a gated estate so we're their dumping spot!
The times we've answered our door to be handed a parcel, get indoors and start opening and only then realise it's not ours, we check now before accepting, much to the couriers annoyance at times!!

Theexwife Sun 18-Jun-23 15:50:26

I knew someone that worked for Evri, they got paid 60p per parcel delivered and spend an hour collecting and sorting their parcels for delivery where they do not get paid at all.

For a 40-hour week the pay way £800 per month.

I am not excusing the behaviour of a few of them however I can understand why they make mistakes and have no pride in doing a good job.