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Deliveries - a moan

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Cressida Fri 04-Aug-23 20:36:58

I am also not impressed by Amazon's delivery service.

We were expecting a delivery on Wednesday and the tracking showed it to be 4 stops away in the next street. The van moved into our street and parked at the other end of the block and we saw the driver walk past our house with a parcel and a little while later go back to his van and the tracking changed to say our delivery was next. This was around 14.30. Instead of bringing our parcel the van drove off and stopped just round the corner for a while then moved in the wrong direction. It stopped a few times and then tracking changed to say the driver had a few more stops before ours. At 19.18 it changed to say the driver had attempted delivery. Just before it changed the van was showing as over a mile away.

Yesterday the tracking information said the driver had attempted delivery but couldn't access our front door. As he was back at the depot at 19.57 he couldn't have been anywhere near our door at 19.18 as Google maps thinks the journey should take 45-50 minutes depending on traffic.

Our order arrived safely yesterday with a different driver.

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MiniMoon Fri 04-Aug-23 20:17:05

Annoying isn't it? I have added my What3Words address to my delivery details as my house is back from the street.

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Scribbles Fri 04-Aug-23 19:58:45
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Today, I was expecting three deliveries. The first arrived around 8am; the courier rang the front doorbell, handed over the package with a smile and a cheery word. The second courier rang the bell at the side door while I was eating my lunch. Package handed over, thanks expressed, all well and good.

A few minutes ago, I wondered when I might expect the third delivery and checked the Amazon app. To my surprise, I found my delivery had arrived. At some unspecified time, it had been deposited outside the garage. Fortunately, as Amazon are busy saving the planet by not wrapping goods in nice, waterproof plastic, the rain has eased considerably so nothing is actually damaged.

Is it me? Am I being unreasonable by thinking that in a house with two working doorbells where someone has been home all day, there is no earthly reason on a sodden, wet day to deposit parcels in an outdoor place and walk away?

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