I was saddened to hear your story. It tugged at my heart strings. It reminded me of a similar even more serious situation I too have, living here in Toronto (I am English, from Yorkshire). I am Nana to 2 lovely granddaughters, who get along with me and my eldest daughter (who lives with me) extremely well. We have not seen our 'girls' in a year now. It started a few years back, even before pandemic. My youngest daughter, their mum, is just 'so busy.' We used to spend every Christmas together - the past 4 never! Being "too busy", I have to tell you is not an excuse or a polite answer. My daughter never returns calls, and now she never calls. I believe their household environment is just disorganized. It was always like 'chaos' at their house whenever we did get to visit or attend functions. What really hurts about this neglect, is that my daughter was always on the phone, keeping us up to date on what is happening. She would call and talk for hours. Then, we realized it was always when hubby was not home. One day I came to realize this and it was whenever she had a problem and needed to talk to me. When we were all living together, the 3 of us, this daughter was always in my pocket and always did things with me. I believe some people just cannot be loyal to more than one person at a time, but there is more to it I am sure. They obviously do not do family life so well. Theirs is always a chaotic household and noisy. She never grew up this way. They need to think about the children, my grandchildren. I have only seen Zoe once since she was 10 and she will be 13 on October 20th. My son-in-law is a systems engineer. He earns more money than some physicians. He is mostly working from home but does get to travel. The 2 of them have travelled the world since they met. Too many of the young people have more money than sense now. We used to living in a kind of pecking order, a cycle of life experience before, where the next generation would profit from the hard work of their elders, their ancestors and they needed to work their way up. That's all gone, in this materialistic world. Sorry, I get quite emotional on this topic. Btw, I still work and have been a mover and shaker myself. But I always remember family. I am very patient and perhaps even too tolerant sometimes. This is a sad situation when your family is are influenced deeply by their home environment and cannot take time to remember their kith and kind. We don't have another family here now, or other relatives to back up on the problem. If we did, I would encourage them to all tackle this issue with us, together; go and meet with the ones who ignoring them. Kind regards to you all.