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AIBU

Being quizzed by chemist's assistant in Boots.

(193 Posts)
Netherbyg84 Wed 17-Apr-24 15:33:12

We are all being encouraged to take advice from a pharmacist if at all possible. When I tried to do this today, however, I didn't expect to be asked about my health problem by a person behind the counter, writing down details such as "and how long have you had this condition" before permission granted for me to speak to a pharmacist, never mind a G.P.
I'm afraid I had to apologise for being rude as I had reached the end of my tether, stress wise.

MayBee70 Fri 13-Sept-24 22:49:21

LOUISA1523

What i have noticed lately at pharmacies .....and apparently its a national pilot ....is that they are asking all over 40s if they would like their BP to be read....they take 2 readings and then submit them to your own gp .....this is regardless of what you are at pharmacy for eg could be picking up your meds ....or be buying a packet of cough sweets .....the rationale is that conditions can be picked up early and treated......my DP went in to pick up my meds and was told its a 10 min wait but if you want to fill in the time come and get your BP done by the pharmacy assistant ....so he did ! .....I think its a good idea though

It is. A friend of mine had hers checked at a chemists and, before she knew it she was in A&E having discovered her BP was dangerously high. Now on medication and is absolutely fine.

Esmay Fri 13-Sept-24 20:16:24

Shades of Mr Meldrew's haemorrhoid cream to his mortification !
I felt embarrassed being quizzed about having thrush in front of customers !
I changed pharmacies as I found the staff in Boots indiscreet about other patient's prescriptions .
The one , that I use is fantastic .

LOUISA1523 Fri 13-Sept-24 19:41:51

What i have noticed lately at pharmacies .....and apparently its a national pilot ....is that they are asking all over 40s if they would like their BP to be read....they take 2 readings and then submit them to your own gp .....this is regardless of what you are at pharmacy for eg could be picking up your meds ....or be buying a packet of cough sweets .....the rationale is that conditions can be picked up early and treated......my DP went in to pick up my meds and was told its a 10 min wait but if you want to fill in the time come and get your BP done by the pharmacy assistant ....so he did ! .....I think its a good idea though

RosiesMaw2 Fri 13-Sept-24 19:04:47

No, my apologies, it was meant for Netherby

eggplant Fri 13-Sept-24 14:41:18

RosiesMaw2

eggplant

Netherbyg84

The Germanshepherd poster, I have noticed, gives quite snappy replies.

Has she never been rude to somebody and then apologised?

Eek! Do not ever go near this subject if you value your ( virtual) life.

Very rude - not to say mean spirited to talk about an ex- member behind her back.

I don't know if you are addressing me? It was intended as a light hearted comment. I wish the lady well and good to see her return with her own very specific style.

petra Thu 12-Sept-24 22:46:35

Message deleted by Gransnet. Quotes a deleted post.

RosiesMaw2 Thu 12-Sept-24 22:30:58

eggplant

Netherbyg84

The Germanshepherd poster, I have noticed, gives quite snappy replies.

Has she never been rude to somebody and then apologised?

Eek! Do not ever go near this subject if you value your ( virtual) life.

Very rude - not to say mean spirited to talk about an ex- member behind her back.

eggplant Thu 12-Sept-24 20:59:16

Netherbyg84

The Germanshepherd poster, I have noticed, gives quite snappy replies.

Has she never been rude to somebody and then apologised?

Eek! Do not ever go near this subject if you value your ( virtual) life.

maddyone Thu 12-Sept-24 20:56:10

I miss her.
A lot.

Mollygo Thu 12-Sept-24 20:28:41

Whiff

Did no one notice this thread is from April . And as many of us know GSM has been banned by GNHQ.
Hope that makes some people happy . Because it doesn't make a lot of us feel that way. In fact we miss her.

Yes.

Whiff Thu 12-Sept-24 19:58:14

Did no one notice this thread is from April . And as many of us know GSM has been banned by GNHQ.
Hope that makes some people happy . Because it doesn't make a lot of us feel that way. In fact we miss her.

Witzend Thu 12-Sept-24 16:47:20

At my GP now, you check in via a good sized screen, enter your year and date of birth, and confirm.
Very simple.

Witzend Thu 12-Sept-24 09:30:43

sharon103

Skye17

maddyone

I feel upset myself by unkind comments about GermanShepherdsMum.
She is a knowledgable poster who has never been either unkind or rude to another poster to my knowledge.
Please leave her alone.

Me too.

I find GSM’s comments generally very helpful and knowledgeable.

Agreed.

Me too.

Curiositypiqued Thu 12-Sept-24 06:18:42

Message deleted by Gransnet. Here's a link to our Talk guidelines.

PamQS Mon 29-Apr-24 11:16:52

Princess in the tower!

LOL! grin

Callistemon21 Sat 27-Apr-24 21:28:10

Lydie, sorry.

Callistemon21 Sat 27-Apr-24 21:27:55

Oh my goodness, Lydue, that's far worse than "Do you know who I am?"!!

Lydie45 Sat 27-Apr-24 21:19:09

Some people are beyond rude. Many years ago while working as a receptionist a manager said he was not to be disturbed as he was in a meeting. When I told a customer he wasn’t available as he was in a meeting she responded with “I hope you get cancer and die”. Such a very wicked person. 😡

Doodledog Thu 25-Apr-24 06:26:03

I’ve tried handing them my appointment letter which has all that information on it, but they seem to need you to say it out loud. It doesn’t always matter - I mean I can’t remember the details of anyone I’ve seen in a queue - but if someone is behind you and knows you even vaguely they will hear your age, your address and which clinic you are attending. Again, people have different levels of privacy needs, but say, a teacher going to a psychiatrist or a GUM clinic might not appreciate that information being known, and may well prefer her age and address to stay private, too.

The receptionists don’t shout it all out with a loudhailer - it’s the setup that makes privacy difficult.

maddyone Wed 24-Apr-24 23:25:15

I think I’ve had to confirm my name, date of birth, and address too Marydoll.

Marydoll Wed 24-Apr-24 23:20:40

I have frequent hospital appointments. Receptionists do not shout out my personal details. The only thing you are asked to confirm is your D.O.B and GP and it is done discretely..
I pre-empt the question by saying that my details have not changed since my last medical appointment. That is sufficient, because all my history is accessible and can be accessed whatever clinic I am attending.

maddyone Wed 24-Apr-24 23:01:51

I don’t think that’s ever happened to me Doodledog. As I’ve been struggling with this narrowed spinal problem for a while now, it has necessitated a few visits to medics, but I’ve only ever had to inform Reception that I’ve arrived, and then I’m told where to wait, and usually the medic appears and calls my name and asks me to follow him/her.

Jaxjacky Wed 24-Apr-24 21:22:49

maddyone

And if any receptionist shouted all that information across the room, then there would be very good reason to make a very vociferous complaint to the Practice Manager.

Our Practice has a self check in system, you simply tap in date of birth and male/female and it asks if you are seeing Dr Soandso, or Nurse Soandso, and at this time, and if you are Mrs Maddy One and you tap yes, and go and sit down. Quick, easy, private.

Our surgery has this too, the local hospital has it in some areas.

Doodledog Wed 24-Apr-24 20:49:43

I haven’t been to A&E since the children grew up, but lately I’ve had a few outpatient appointments. There is a central reception where people are funnelled to the relevant clinics, and it is just as I describe. Either you have to give your details loudly enough to be heard by someone behind a screen or they read it from your notes. They need to make sure that everyone sees the right doctor, but there has to be a better way of doing it.

maddyone Wed 24-Apr-24 17:44:32

Oh apologies, I thought you were talking about GPs.
I confess, that has never happened at any hospital appointments I’ve been to either. I’ve just signed in at the reception area. I haven’t self presented at A&E for so many years I can’t remember.