Police call handler request.

@MrsMatt

What on earth did you put a complaint in for? Honestly, such a waste of emergency resources it’s unbelievable - you should be ashamed of yourself.

At that time how can you say therexwas no danger to life,who would know??

Just to say I have no idea why I have a new name, I didn't change it.

silverlining48

Don’t cancel, it’s good it’s calmed down but you can tell them about it anyway. They may be able to advise. Otherwise it may return and you have to wait all over again,

Glad I took your advice. I've seen two previous physios and paid quite a bit of chiropractic treatment. None of it did much good and the one physio definitely made it worse. So I went to my appointment and saw a lovely young physio, she looked up all my notes, listened to what I had to say and said she didn't think it was arthritis that was causing the trouble although the hip is arthritic. She said it was a lateral problem when she examined me and gave me a set of exercises to do, said if it wasn't improving in six weeks to request another appointment and not to wait longer as I wouldn't get an immediate appointment.

The news is I have very little pain and at times no pain at all, I'm over the moon and planning on buying a thank you card and dropping it off to let her know how well it has gone.

So once again thanks for the advice.

I get the early morning newspapers ready for the lads to deliver. One of the lads came back one morning and said that one of the houses, an elderly gent, had 2 days of newspapers that were still in the locked porch. I phoned the non emergency police, explained what was going on and asked for a welfare check. After a lot of backwards and forwards I was told that it seemed like a health check was needed and to phone for an ambulance! So I phoned the non emergency line again and asked for an ambulance. Again, after a lot of to and fro I was told that there was nothing they could do as it was down to the police to do a welfare check. Apparently the police could force entry if needed while the ambulance crew couldn't.

So, having got nowhere after I finished at 9am I went knocking on neighbours doors to see if anyone knew anything. It turned out that the gents daughter had taken him away for the weekend and didn't think to cancel the newspaper delivery. The daughter and her dad thanked us for keeping an eye out and we now have an emergency contact telephone number for about 90% of our delivery accounts. Just in case.

Yes, I did put in a complaint to the Police department but haven't heard anything since.

I've found them useless with this hip problem. I had a neck of humerus fracture with dislocation and the physio did a marvellous job but with my hip I was told to do one thing which made it worse, then told I shouldn't have done that until it improved. Offered a steroid injection then advised not to have it. I've sorted of lost faith.

If you don't go back within a certain number of weeks they sign you off and you start again anyway.

I suppose I just need to be grateful it is a lot better.

Don’t cancel, it’s good it’s calmed down but you can tell them about it anyway. They may be able to advise. Otherwise it may return and you have to wait all over again,

My physio appointment is next week. Flare up has settled down so don't know if I should cancel, I wanted them to see how bad it is in a flare up.

(^I've been waiting three months for a physio appointment^)
Yes, I've been told it will be 14 weeks wait here.

2p in the £ would be a start.
Chasing the wealthy who evade tax would be a good idea as would closing loopholes.

Looking at why we are paying millions to wealthy people for Government contracts would be another area worth investigating.

Allira

^She wasn't told to go and look.^
the person on the phone asked "could you pop over and have a look."
Much the same thing.

People don't want to pay enough tax to have the services we need
Some of us would prefer a penny or two on income tax, even though our pensions are not large. We'd prefer that to sneaky taxes that raise little.

I think it would be more than a penny or two. We need more police, paramedics, doctors, nurses, physios (I've been waiting three months for a physio appointment). Then there's dentists, social workers, schools and enough teachers. Do t even know where to start with social care.

She wasn't told to go and look.
the person on the phone asked "could you pop over and have a look."
Much the same thing.

People don't want to pay enough tax to have the services we need
Some of us would prefer a penny or two on income tax, even though our pensions are not large. We'd prefer that to sneaky taxes that raise little.

Allira

*I am not suggesting the police drop what they were doing and go along immediately to investigate. I am saying that the police call handler suggesting an older, lone woman pop over and have a look was the wrong advice and should be revised.*

She said could you, not go and look. The operator won't know every property in the force area and it could be something the OP could easily do. The OP knew the layout and she made the decision. Perfectly reasonable all round.

She wasn't told to go and look. The operator asked a question.

People have now idea how stretched the police are. I've known the subdivision where I lived have one officer on patrol for the night. When he had the cheek to go in for his meal break there was not one officer available. People don't want to pay enough tax to have the services we need and then they complain about it.

I think you did the responsible thing in calling the police.

I think it was wrong to be told to go and have a look yourself.

Well said, Bluebelle.

I totally disagree MadamFeuveral if the poster or anyone else nominated by her had gone to investigate and been hit on the head as they cautiously approached the door that would have put them in unnecessary danger What if they walked into a murder scene ! They could have contaminated the whole area or been killed themselves
If they had just shut the door without anyone investigating inside there could have been a body there festering away who perhaps could have been saved

I totally understand the police are too busy and run ragged and I have a lot of empathy, it’s a difficult job and it just shows when the last government cut all the police numbers how wrong there were, but the public shouldn’t have to investigate a situation like this

I am not suggesting the police drop what they were doing and go along immediately to investigate. I am saying that the police call handler suggesting an older, lone woman pop over and have a look was the wrong advice and should be revised.

MadameFeuveral

“Advising an older woman to go in there on her own to pop over and have a look was wrong.”

No one advised her to. She can ask someone else to if she doesn’t want to investigate herself.

Yes, she could and did.
Someone arrived a few hours later and helped.

theworriedwell

No one advised the op to go in the flat. The operator asked a perfectly reasonable question, the op didn't want to do it. End of the issue.

"could you pop over and have a look."
Sounds like suggesting she went over to investigate.

“Advising an older woman to go in there on her own to pop over and have a look was wrong.”

No one advised her to. She can ask someone else to if she doesn’t want to investigate herself.

No one advised the op to go in the flat. The operator asked a perfectly reasonable question, the op didn't want to do it. End of the issue.

MadameFeuveral

“I think that they should investigate to see that the house hadn't been burgled and no one was injured or sick.”

They absolutely don’t have the time for this. Someone - close the door. Job done.

If someone is injured or unwell, then it’s a waste of their time anyway and an ambulance would (possibly) be needed, not the police.

The entitlement of the public is just astounding.

Just close the door

And - if someone was in there, injured or sick and needed an ambulance, then shutting the door would mean that, if help was needed, none would be summoned.

Advising an older woman to go in there on her own to pop over and have a look was wrong. The man himself, whom she says she doesn't know, might be armed and dangerous.
These things happen even in pleasant, leafy suburbs. We've lived in a couple of ordinary residential roads in different areas where murders have happened in neighbouring houses, one quite horrendous.

So no, the advice was wrong and should be re-addressed.

They’re attending stabbings and muggings and victims of crimes, and you want them to dedicate their time instead to a total non-event like this?
That could have been another one.
Another two if Dee1012 had taken the advice of the call handler and a crime had been committed in there and the perpetrator still present.

I know how stretched police resources are but that advice was wrong.

“I think that they should investigate to see that the house hadn't been burgled and no one was injured or sick.”

They absolutely don’t have the time for this. Someone - close the door. Job done.

If someone is injured or unwell, then it’s a waste of their time anyway and an ambulance would (possibly) be needed, not the police.

The entitlement of the public is just astounding.

As soon as what? As soon as they are freed up from more urgent jobs? Do you think there is a police officer always immediately available for any of us? There are limited numbers of officers on duty at any time and jobs are prioritised. This wasn't huge top priority