This morning I've had two dealings using my BT landline.
Firstly. A call from a woman who was talking so fast that I couldn't catch what she was saying as she had a very strong foreign accent. I asked her to slow down but she just started shouting at me, I panicked and put the phone down. I looked up the number she was calling from and found it was my GP surgery. Second call was to BT engineer and the same thing happened, I couldn't understand what he was saying and after him shouting at me, panicked and put the phone down.
I feel so anxious about this as I don't want anyone to think that my response is racist but I get so panicked so often now that more and more conversations over the phone are being cut off by me because I cannot understand what's being said.
Does anyone else have this problem? and if so, how do you cope with it?
