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AIBU

Cash please..

(87 Posts)
ferry23 Tue 03-Feb-26 16:41:24

I made arrangements to have my boiler serviced and a basin tap replaced today, plumber said he would be here around 9am.

I've used said plumber before. He installed a new gas supply for me last year when I had a gas leak. He also installed a new boiler and he's done a couple of small jobs for me since then. I've also recommended him. So he's had a fair amount of business from me, but happy with his work, had no problems.

After I finished in the bathroom this morning I emptied the cupboard under the basin and cleared the surface of the vanity unit so he could get to the tap. I also made sure he could get to every radiator as he would probably want to bleed them.

9am came and went. At 10.15 I phoned him, I had to leave a message but just basically asked if there was a problem and was he coming. At 1pm I got a message saying he had van trouble but he could come tomorrow morning.

I was a bit annoyed he didn't bother to tell me but agreed to tomorrow. Of course everything I'll need in the bathroom tonight and in the morning is all over the place.

He's just messaged me asking if I can pay him in cash.

First of all I don't know how much it will be. Secondly it's gone 4pm. I don't keep massive amounts of cash in the house. I'm struggling with my mobility right now. The nearest cash machine is 3 miles away.

I told him I don't have cash in the house, I have difficulty getting out alone so not to worry, leave it for the time being.

He's now messaged me to say he'll be here and will accept bank tranfer (as normal by the way).

I don't think I was unreasonable in refusing to go and get cash - or was I?

win Wed 04-Feb-26 21:52:06

argymargy

I don't like being asked for cash, as it always makes me think someone is avoiding their taxes. I don't keep more than £10 in the house so it's always a faff to go & get some. If a tradesman is reliable and trustworthy I will give them cash but I think you were right to stick to your guns in this instance.

I would never pay a workman in cash, where is your workmanship guarantee without paperwork, would he still have given you a receipt, I doubt it, he was probably trying to avoid paying tax on it. You was not unreasonable at all.

friendlygingercat Wed 04-Feb-26 21:12:21

I have been involved in the antiques trade for many years and still sell a few bits on Ebay or direct to dealers. Cash is still widely used ifor face to face transactions n the trade although most dealers now use a card reader at fairs, I would still ask for a discount for cash.

A few days ago I called a taxi to my relative. As I got in the driver asked if it were cash and I said yes. He set the meter at $3.50. My relative always pays by card and told me the driver routinely sets it at £5 for the identical journey. So he is paying £1.50 more at the onset.

petra Wed 04-Feb-26 19:39:58

Basgetti

Pretty sure he could pay his cleaner by bank transfer, Allira.

It was a joke.

RosiesMawagain Wed 04-Feb-26 19:35:47

MickyD

No I don’t think OP was being unreasonable at all. Why would you go through the discomfort and absolute inconvenience of getting cash out for someone unless they are in a worse position than you. He is not! He wants cash. In this situation it seems he’s being selfishly greedy.
We always have £1000-£2000 in the house which covers window cleaning, a tonne of coal, oil tank filled, groceries etc. but if I’d have been let down by a tradesperson (and I happen to think hthis one made up the van story) I’d be reluctant to do him the favour of paying cash.

£1- 2K in cash in the house??!!!
I’m unlikely to have £50.
I pay everything by bank transfer/direct debit/card.
In fact the £20 I have finally spent out of my purse had been there since before Christmas.

GrannyGravy13 Wed 04-Feb-26 18:51:33

WithNobsOnIt wow!

I can only assume by your post that you have had a problem with a builder/s, plumbers, electricians in the past.

Not wise to tar them all with the same brush

Basgetti Wed 04-Feb-26 18:50:40

Pretty sure he could pay his cleaner by bank transfer, Allira.

WithNobsOnIt Wed 04-Feb-26 18:43:45

Maybe he is not as nice as you think.
He seems to be taking advantage of you as a soft touch.

Builders are notorious in lacking integrity, being on the fiddle and wanting cash in hand. Take what they say with a large pinch of salt.

Don't give him any cash. And always ask for a receipt which itemises the work he has done before paying up. He needs to guarantee his work.

Is he part of some kind of Builders Organisation?

As for his van breaking down. That's an old excuse. He was probably doing a new job or finishing a job that was more lucrative than yours.

My friend once had to work around a builder whose whole life was based around picking up his kids from private school a no d showing off in his really expensive van.

That's when he wasn't arranging his latest long haul holiday to the Caribbean.

Give him the boot.
🫵🦨🥾

Allira Wed 04-Feb-26 17:03:36

😲

MickyD Wed 04-Feb-26 17:02:13

No I don’t think OP was being unreasonable at all. Why would you go through the discomfort and absolute inconvenience of getting cash out for someone unless they are in a worse position than you. He is not! He wants cash. In this situation it seems he’s being selfishly greedy.
We always have £1000-£2000 in the house which covers window cleaning, a tonne of coal, oil tank filled, groceries etc. but if I’d have been let down by a tradesperson (and I happen to think hthis one made up the van story) I’d be reluctant to do him the favour of paying cash.

Allira Wed 04-Feb-26 17:01:50

petra

Basgetti

No of course not! Just seems odd that a registered plumber would ask for cash.

Cash is still legal you know.

Perhaps he needed cash to pay his cleaner!

petra Wed 04-Feb-26 16:54:29

Basgetti

No of course not! Just seems odd that a registered plumber would ask for cash.

Cash is still legal you know.

Dizzyribs Wed 04-Feb-26 16:48:12

You were definitely not wrong in refusing to pay cash at late notice op. It’s unreasonable for anyone to expect you to keep much cash in the house and going out to get it, especially when there are so few easily available places that will allow you to do so, is just not acceptable.
Not all tradespeople ask for cash in order to avoid paying their taxes though. The card companies charge quite high rates for their services and, with the demise of cheques, the banks often charge businesses for them too. I also know some business accounts charge for withdrawing and depositing cash. Older people in general are less likely to want to use online banking so that can delay their payments. When cash flow is difficult and expenses high those extra charges can really hurt small businesses.

Paperbackwriter Wed 04-Feb-26 16:35:42

Gran22boys

You were absolutely right not to pay cash. None of them want to declare their real earnings. Why should they get away with not paying the right amount of tax? Everyone else has to.

Whether they declare tax or not isn't really our business. I wouldn't insult my plumber by assuming he was committing an offence. I don't mind paying that way if that's what they want but generally I find they mostly like a bank transfer. After all, where can you buy anything with cash these days? Everyone seems to be Card Only!

GrannyGravy13 Wed 04-Feb-26 16:17:23

Cash is still legal tender in the U.K.

Not all cash transactions are suspect, all builders, plumbing and electrical merchants that I know take cash.

I use a mixture of cash and card, depending upon how much cash I have in my purse.

Hunros Wed 04-Feb-26 16:15:16

If a tradesman asks me for cash I always ask for discount! Usually get it as well. It could be a tax fiddle but not always

CariadAgain Wed 04-Feb-26 16:07:39

Basgetti

No of course not! Just seems odd that a registered plumber would ask for cash.

Mine does! I wouldnt pay a large job I wanted proper paper guarantee on with cash and he'd have to accept a cheque - as I wouldnt want to hand over a large sum of money (eg replacing a boiler) with cash.

My windowcleaner expects cash. My gardener is paid in cash - apart from a very large job I had him do recently (which had to be cheque - as he doesnt take round a card machine with him either).

I can count on one hand who won't accept cash in this town - 99% do. So I pay my (expensive!) hairdresser by card (I don't think tipping is appropriate when I'm being charged £55 for a cut and blowdry anyway!) and a weekly shop in Tesco is card. But everything else I pay for here is done in cash.

Dreadwitch Wed 04-Feb-26 16:07:27

If someone who has a business wants paying in cash it's because they're avoiding tax, in which case I'd expect a discount on the original price.

Other than that you're not being unreasonable at all, I rarely have more than £20 at home and if the shop is closed the nearest cash machine is miles away.

Primrose53 Wed 04-Feb-26 15:19:31

I pay hairdresser, beautician, window cleaner, footcare lady and Avon lady with cash.

I like using cash. I often pay cash for my petrol too.

Most of my husband’s customers paid cash - their choice. In rural areas like ours people do tend to keep cash at home.

Patsy70 Wed 04-Feb-26 15:04:24

SueDonim

Your OP seems perfectly clear to me, Ferry.

Absolutely clear to me, also. I hope he did a good job for you ferry.

Maremia Wed 04-Feb-26 14:44:14

Posters were simply trying to advise you and elaborating on reasons.

FlexibleFriend Wed 04-Feb-26 14:02:14

My Son is a Plumber and my go to if I ever need cash, he doesn't ask for it but always has quite a lot of it. He tells me most elderly people prefer to pay cash and he thinks the customer should be free to pay how they please. Some choose to pay cash for a bill of thousands. I always try to pay workmen in cash but not for thousands. I'm also against a cashless society and try to keep around a £100 on me at all times.

monami Wed 04-Feb-26 13:55:32

he wants cash which hes not declaring but i bet he still adds VAT to your bill

Basgetti Wed 04-Feb-26 12:46:39

No of course not! Just seems odd that a registered plumber would ask for cash.

ferry23 Wed 04-Feb-26 12:42:31

Basgetti

Presumably your plumber is Gas Safe registered, Ferry? Did you check? If not, installing a new gas supply is illegal.
I’m asking because it seems odd that a registered plumber would ask for cash.

Oh goodness me. Of course I checked - do you think I'm an imbecile?

In fact I sourced him from the website given to me by the emergency engineer from SGN (Southern Gas Network) who came when I reported the leak.

I can only reiterate - I'm neither stupid or suffering from any form of dementia or senility hmm

Basgetti Wed 04-Feb-26 11:43:23

Presumably your plumber is Gas Safe registered, Ferry? Did you check? If not, installing a new gas supply is illegal.
I’m asking because it seems odd that a registered plumber would ask for cash.