More self checkouts being allocated

Well Ambergran I am one who is concerned about jobs and I very very rarely shop online. I can’t be the only one.

Astitchintime

When we do the main grocery shopping we always use ‘scan and shop’…..no queues at checkout and no rush to pack groceries either.
If we pop in for a ‘forgotten’ item then we’d probably use the self checkout tills although I do find them tedious as our store has had new ones installed and they’ve had teething problems.
It’s a sad state of affairs when ‘progress’ means people are losing their jobs though.

The one and only time I was persuaded - warily- to try Scan'n'Shop was the day there was a massive digital glitch on the shop's system.

Scanners stopped, card systems stopped and it was glorious chaos.

Oh, for the days when we used to shop at Home and Colonial.

We do our weekly shop (Tesco) early too, like Calendargirl. During lockdown we went at 6am when the shop opened, but now we go after 7.30 as the first till with a real person doesn't open until 8 (last week it was 9 ). When that till does open, there are always people who prefer to use it. We're retired and so have time to wait and want to keep local jobs open, like others on this thread.

We also wait in M&S in a queue for a real person, and it's interesting that as soon as a new till opens up, there is a queue for that one too.

I don't like self-service tills, as apart from the jobs issue, something always seems to go wrong. If manned tills disappear completely, we will use self-scan, but I hope that never happens.

We do our once a week shop at Tesco, get there around 7am - first checkout operator start time at ours. There are usually two tills open by the time we are ready to go through and always queues pf 3/4/5 people with trolleys at both while the SS tills next along may have one or two people buying a few bits. How anyone manages to go through the SS ones with a trolley full I don't know. Whenever we have tried to use one there is always some hold up because something is wrong.

Our local Sainsbury doesn't open manned checkouts until 9am. So on the rare occasion we go there it has to be a mid morning visit.

Our local small Lidl store doesn't have any SS tills at the moment, but the larger one across the town does. We started to use that when it first opened, but when they stopped manning tills most of the time we switched back to the old smaller shop.

If I'm going to be buying from a store I want to be served not do it myself. Would be interesting to know how much stuff gets "lifted".

I have never used scan and shop, as I am a technological half wit. I confess, that I do a lot of my shopping on-line (predominantly due to mobility issues), which is very frustrating, as himself has difficulties with translation, eg: loaf of bread = muffins; laundry liquid = dishwasher tablets; ketchup = chilli sauce and last week, Tesco had no loo rolls at all!!

Whatever happened to the days when Safeway's would p rovide a packer at the end of the checkout AND there would be the unconditional offer of the shopping being taken to your car?

Also, in more honest and trustworthy times, the person in the queue behind me would offer to unpack my trolley, whilst I packed at the other end of the conveyor belt? I was always extremely grateful and said "Yes please". It also speeded things up!