Gransnet forums

Chat

Page 1 of 1
Flip | Customise

Logging in probs!

(8 Posts)

GNHQ have commented on this thread. Read here.

Add comment | Report
grannylyn65 Mon 08-Feb-16 09:14:45

I have done everything right, ticked boxes ets.BUT every single time I come off, even just checking mail, I have to log on Again !!confused

Add comment | Report
KatGransnet (GNHQ) Mon 08-Feb-16 09:37:15

Hello!

If you click 'log off' you sign out of Gransnet. If you keep yourself logged in and visit another website, and then come back, you should stay signed in (if you've ticked the 'remember me' box when you originally logged in).

Add comment | Report
grannylyn65 Mon 08-Feb-16 09:46:52

I never click log off as don't seem to have that option on iphone!
I have ticked remember me but its memory is obviously as bad as mine!!

Add comment | Report
Atqui Mon 08-Feb-16 11:05:02

I've got the same problem !

Add comment | Report
Atqui Mon 08-Feb-16 11:05:47

Not doing anything different from usual, and it's only been in the last few days

Add comment | Report
BeccaGransnet (GNHQ) Mon 08-Feb-16 11:19:57

Hi grannylyn65 and Atqui - are you both having trouble on the mobile site only? And are you both using iPhones?

Add comment | Report
Atqui Mon 08-Feb-16 12:32:24

I'm using an I pad

Add comment | Report
grannylyn65 Mon 08-Feb-16 17:02:06

iphone x

Page 1 of 1
Flip | Customise