We're in the process of converting a van into a campervan and have reached the furniture building stage so I started to look at wood and boards. B&Q offer a wood cutting service so I spent ages working out exactly what we'd need, how many pieces of wood we could get from each piece and the most cost effective way of buying it.
We went to B&Q, selected our wood and took them to the cutting area where the man said that he could only cut the boards and the wood was the wrong size. Apparently they only cut boards. Now I admit that having the boards cut saved us a big job but B&Q advertise a wood cutting service and we could have saved a few pounds if we'd gone elsewhere.
I'm annoyed because I feel I've been misled and have sent an email to the company telling them so.
Being quizzed by chemist's assistant in Boots.