Ann I think small businesses have to offer something that big businesses can't. They don't usually compete on price, but on service or after-care. People will pay more for these things, but there comes a point where the differential is too great.
Another point is that not all small businesses are family owned (many are franchises) and not all bigger businesses are part of a global empire.
warped cutting mat - any solutions?
July 23 Limerick (continuation of July 21)