I have a dual fixed price from N power. I pay £65 pm DD. This month I was informed that it had gone up to £131 pm.
Initially I "chatted" on line to ask why the over 100% price increase and was told it was due to inreased usage. I hadn't at that point checked and compared Year on year. She offered to reduce my bill to £96.
I then extremely laboriously went through past statements. The company's site is soooooo slow. However established that in fact my usage had gone Down!!!
I then phoned and spoke to a person who offered to put it back to the original. I asked what the price increase will be and from when? Told it was nearly 10% from today. I asked him to change my direct debit to £71.50. That was that.
However I have just discovered that the price rise doesn't cover fixed prices!!!! So he must have known this. Bloody Hell!!!!!
I am now going to look at other suppliers. They are so cheeky and how many people are accepting without question.
Baby Reindeer - anyone watched it?
Alphabetical girls and boys names January 2024