(sent too soon). To be fair he is not a bully, just socially cloth eared and a bit inept. I know people who worked with him and they also agree that his problem is social ineptitude.
Energy Firms Want Government To Step In Over Winter Bills.....
How to get help putting suitcase on the conveyor belt at airport check-in
. I'm sorry, travelsafar, that doesn't really help you. There are some more helpful comments here, just wanted you to know you are not alone in experiencing this behaviour.

