Is anyone from M&S listening?
A few yrs ago I bought a plain, unlined, casual linen jacket in a small shop in a village in Cape Cod. I have worn it loads in the summer - it washes like a dream and came with lovely buttons, too. It's a deep, but not garish, pink. Given that it was a small shop and the jacket was made in the US - not Vietnam or Cambodia - it wasn't over-expensive, either.
At the time I wondered why on earth - given economies of scale - M&S didn't do something similar. In a selection of nice colours - not the more garish ones! - I'm sure it would fly off the shelves. But alas, even if they did, no doubt they'd spoil it with tacky 'bits' and nasty cheap-looking buttons.
I sometimes wonder whether there's a secret agenda of someone actually WANTING M&S to fail. If not, why haven't they got rid of 95% of their buyers and enployed some who actually understand what their core customers want?