Gransnet forums


security pendants

(16 Posts)
Justme67 Wed 14-Aug-19 11:09:00

My daughter messaged me on my mobile phone the other morning, asking me of I was o.k. Which is unusual, not that she doesn't care, but the fact that the message was sitting waiting for me so early was.
Evidently, during the night the security system which is operated by a pendant I wear round my neck had been trying to contact her because my pendant had been pushed three times, and they were trying to contact someone to help me. My daughter does not have her mobile on overnight, so did not receive the messages when they were sent. She lives an hours drive away. She was told that the security system (or whatever) had tried to phone me (after failing to contact her) - a waste of time I cannot hear the phone and was unaware of any activity during the night - and had evidently phoned for an ambulance, which presumably did not arrive. Now I do walk about at night, normally fully awake, and cannot think that I would have pushed a button three separate times, without knowing, but perhaps I did, but I am rather wondering why I am paying a monthly cost for something which is not really efficient, it is no good me ringing them I will not be able to hear. I have my mobile by the side of the bed, and can ring my daughter on a special line if I am desperate.! Thinking of getting some other device, since I am sure there will come a time when I need help, I do not feel very comfortable with the people I have at the moment.

fizzers Wed 14-Aug-19 11:15:02

Were you wearing the pendant in bed Justme67? if you were then it sounds like you set it off accidentally. I'd look into changing the contact details that the company have for your daughter to perhaps the 'special line'

There could also be a fault with the system , maybe get the provider to check it out for you?

RosieLeah Wed 14-Aug-19 11:24:43

It's a good job you were not actually in need of help because you obviously wouldn't have got it!

JulesR Wed 14-Aug-19 11:24:54

My Mum had a fob as she was prone to falls during the night.
This was linked to a Careline with her local Council Services. There was a key box outside and they could get in the house and help her. This gave me peace of mind someone could help her straight away as I lived a distance away.

I would get it checked out as well.

WOODMOUSE49 Wed 14-Aug-19 11:33:35

My step mother had one that she had to test every month. It came with a black box she had to leave by the phone. Not sure how it worked.

It's worth looking into for a different one. More reliable life line.

Granny23 Wed 14-Aug-19 11:48:05

We had a MECS alarm for OH which never had to be used in an emergency. However, if there was a power cut (say during an electrical storm) no matter how brief, the blasted thing would send out a loud warning message which woke us up and continued until it was reset, On one occasion when we were out this happened and we returned home to find the MECS responders in our house searching for OH.

Ain't technology wonderful?!?!

Minniemoo Wed 14-Aug-19 11:54:30

My mother had one and it saved her life actually. My father, who had dementia, had turned very nasty and my Mum, recovering from a stroke was hiding in the bedroom.

She'd pressed the buzzer and we got a phone call from the company telling us to get round immediately.

So I'm all for them. But unless you have a contact who is willing to keep their mobile on all night, it's a bit pointless. And how would your daughter know if you were trying to phone at night?

Maybe a chat with her would be a good idea. My parents thought they didn't really need them but of course it was such a blessing they had on that evening.

Fennel Wed 14-Aug-19 12:07:17

My Mum had one, but she took it off at night. Unknown to me or anyone else. We were living close at the time.
She had a stoke during the night and was able to reach her alarm on the bedside table TG. Or no-one would have known.

winterwhite Wed 14-Aug-19 12:23:49

I'm a key holder for an elderly neighbour who has one. Last winter I had a call from the alarm company in the middle of the night. Got up, got dressed, went round in pitch dark, rather scary. Let myself in, house pitch dark, called out but no reply, couldn't find light switch, even scarier. Neighbour woke up, frightened and angry, refused to believe alarm had gone off and continued to deny it even when confirmed by the alarm company, who I rang as soon as I got home. No idea what neighbour thought I was doing on the stairs at 2.00 in the morning, relations now rather frosty.
Conclusion - these devices best left on bedside table during the night.

Septimia Wed 14-Aug-19 12:45:32

My FiL had a bracelet which sometimes went off at night. Although the base unit was in his bedroom he couldn't hear the person from the company talking to him, so they sent the emergency patrol out to him several times. He never seemed particularly fazed by that.

As his dementia developed, though, he gradually forgot what the alarm was for. The night he fell and lay until the carer came in the morning he presumably didn't have it on - we found it on the windowsill.

EllanVannin Wed 14-Aug-19 12:47:33

I have a life-line device which is attached to the landline phone. I also have a pendant but ashamed to say I don't wear it.

I also test mine each month just to make sure it's operating okay. Also a key safe outside so that emergency services can let themselves in if I'm not able to.

It is also a form of security for me too should anyone be lurking about outside with me having the patio doors. I wouldn't be without it and if it's needed for a medical issue the company get in touch with my D as I wouldn't disturb her with a direct line.

It's little enough to pay for safety and security and it's never given me any problems over the years. I do take the pendant in the bedroom at night then bring it into the living room during the daytime.

I don't have anything when I go out apart from my little yellow book with the warfarin therapy results in case of an incident/accident.

glammanana Wed 14-Aug-19 14:15:59

Our careline is also attached to our phone line and like EV I test it every month the pendant hangs on the bedpost or next to the phone during the day time,we also have the back up of a wonderful support worker who calls in once a week she gives peace of mind when I am on holiday and OH is home alone just in case his stomach problems flare up whilst I am away,its a small price to pay for peace of mind for our family as well as for us.

Justme67 Wed 14-Aug-19 21:02:46

Lovely to get so much response much of which is sound good sense, the real trouble is my fault - I just wanted to let of steam here. I am very deaf, and this equipment is not really suitable for me, so I am looking for something different - one company has refused to sell me their watch, as they say I will not be able to make use of it. I have a special line to my son-in-law's phone if I am in dire straits - I am more likely to use that, but of course he is an hour's ride away, we have a neighbour who is pleased to help out, but the mystery is still that I managed to press the button 3 times without knowing. Thanks for listening

callgirl1 Wed 14-Aug-19 21:48:47

My daughter has accidentally pressed hers a few times whilst in bed, so she leaves it dangling over the bed post now.

dizzyblonde Wed 14-Aug-19 21:57:28

Please don’t encourage people to not keep them on at night, the vast majority of falls/medical events at night happen during bathroom trips. Pendant alarms are no use if they’re not on your person.

callgirl1 Wed 14-Aug-19 23:05:21

Dizzyblonde, I try to get her to wear it, but as she`s 55, I can`t really order her about anymore, so therefore she won`t wear it, despite what I say.