Some help, please. Email question.

Ah ok.
She works for the same company, and probably has the same email.

Thanks everyone for taking the time out to help.
Its very much appreciated.

No, not know! It's been a long day.

Know, I just meant in case the email was private you didn't want her to know your business.

Yes, I can think of someone I can forward it to, she is trustworthy. Does she need to be? Is it a risky thing, then?

Do you have a trusted friend, you could forward it to and they could print it out. Or, if they have a wireless printer, you can print it directly from your phone, without them seeing it. I'm not trying to blind you with tech, it's very easy to do, believe it or not.

I wish I could help you, I like to get my teeth into things like that, a bit of a sad person really.

Click o "move to" and store it in the archive

No chance to do it at work, I'm afraid.
I'm community based, zero hours, so its in my own time for training (and no pay!)

Well, I at least have learned not to keep flogging a dead horse, so thanks Marydoll.

Tech gets me frustrated too,patience maybe a virtue,but not one I posess

I have been on the Samsung Community Forum.
Some Samsung phones don't have the save email facility.
The advice is use a PC or tablet to save the email. This then auto updates the folders on your phone and you will then be able to access the saved email on your phone.

If it is a work's email, surely you would be allowed to do this at work or perhaps use a public library, as long as you know the password for your email account.

You must be finding this so frustrating and stressful. I hope you get it sorted. ?

I have to thank you, MissA, I have learned lots about the functions on my new phone. . Doesn't help you, I know!

I think i'll leave it for now, but thank you all so much for your help.
Tech gets me really cross!

MissA try YouTube, someone will show you how to do it. Otherwise google may help.

All I have on the left is an arrow. When I click that it takes me back to all those unanswered emails again.

I don't have the three dots..
I have a tab that says "more" and when I click on that it comes up as the screenshot I took.

MissAdventure . I haven't bought anything......yet!

The screenshot you have shown is from the tabbs on the right of your phone.

Try opening up any email, look at the top left hand side of the screen and look for a vertical line of three dots, or -.
If you find that, click on them and see what happens.

For now, I have given up trying on to screenshot on my phone, I'm a PC girl. I nearly made 999 call in error! ?

I have an android samsung galaxy,
Open the email you need
Top right hand side is three dots
Click on three dots,there are a list of options,click on save as file

Its a Samsung j5, which amuses my grandsons no end.
Apparently its very old!

Which phone do you have MissA

As you seem to have made a screen shot above couldn’t you just do that, then it will be in your photos.

sorry

Actually, I don't know why I'm on here having spent a while trying to help DH with his new laptop
and trying not to swear.

I don't have an all folders tab.
I hate blooming tech!

Do you not have a list on the left hand side eg Inbox, Sent, Spam etc where you can make a new folder?

I confess that I could not use just a phone, my fingers and eyes wouldn't cope!

You can see Marydoll and I shop differently by our emails.

This is my list in its entirety.

Is there an All folders tab, with the ones like Spam. You may need to open it, to find all available folders.