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funeral plans......bullying

(90 Posts)
boodymum67 Fri 04-Sept-20 15:18:38

I`ve recently been thinking we ought to get something sorted re this topic. We are 67 and 72. We have very little money and no life insurance.

I don't want to leave the sorting out to our daughters.

Hubby is reluctant to talk about the inevitable.

I rang a firm today and had to end the conversation abruptly, due to the attitude the saleswoman.

She took all our details and came up with a plan.
She wanted £300 deposit and a promise of £82 a month for a 10 year plan.....TODAY!

I said I couldn't give a yes or no without talking to my OH.

She became pushy, telling me what a bargain offer I was getting and began to bully me into speaking to my OH there and then.

I told her he was busy and I had to pick my moment when to broach the subject. She continued to bully me into making a decision.

I asked her to send the info in the post. She said it was a one day offer and would go up in price if not taken today.

I told her she was bullying me and rang off.

I have sent a complaint in and suggested she be re-trained in her telephone sales skills.

What would you have done?

Shinamae Sun 06-Sept-20 13:23:18

Sorry it’s a bit blurred but you get the idea

Shinamae Sun 06-Sept-20 13:22:27

Here it is.....

Shinamae Sun 06-Sept-20 13:17:52

Camelotclub

I told my husband to put me out with the bins! I'd like a Viking funeral really but I don't think they're strictly legal.

I would absolutely love a Viking funeral and have done since I watched the film the Vikings with Kirk Douglas!!! but unfortunately won’t be happening however I know that you can get a miniature viking longship to put the ashes in and send out to sea......

jenni123 Sun 06-Sept-20 13:08:54

I lived abroad for years and did not intend to return to UK so had no insurances. Then in 2013 I had to return, I was 71. I had to find a way of making plans to cover funeral expenses. I decided to purchase premium bonds. I purchased them as and when I could, they are there if I have an emergency or they will be there for funeral expenses. I also looked online and found really pretty eco coffins, took photo, they were under £200, so added the photo and where they could purchase them. Now have peace of mind and my children won't need to worry about paying for my funeral.

Metra Sun 06-Sept-20 13:00:24

You should check out moneysavingextra.com which has comprehensive information about buying a funeral plan and what pitfalls to look out for. At the very least you should check that the company is signed up to the Funeral Planning Authority.

felice Sun 06-Sept-20 12:55:30

When an Uncle died, one of his cousins had called the Co-op on my Mothers behalf, !!!!!!!

She for once waited until I arrived that evening, and we discussed it.
She had used the Co-op for my Father and did not like them at all.
I contacted a local company in the area my Uncle lived, then called the Co-op to say they would not be needed.
The woman was really rude, even trying to threaten breach of contract. When I asked which contract she said she had a verbal contact with my Mother I asked the name of the caller (cousin) and told them to get in touch with her.
Also informed them that I would involve a lawyer if they ever contacted my Mother.
The thing is she would probably have given in to them, in fear.
The local company is excellent and has since been used by many of the family including me for my Mother.

silverlining48 Sun 06-Sept-20 12:55:27

Nanna Pat Yes I did know that and acknowledged mistake as soon as I had posted.

Nannapat1 Sun 06-Sept-20 12:51:02

@silverlining48 your maths is wrong. You've added an extra 0 and the cost quoted is a little under £10k!

jeanrobinson Sun 06-Sept-20 12:50:38

My late husband said he wanted the cheapest possible funeral, so I went to the local Co-op, saying those were his instructions. They complied, and the cost was modest.
I have left similar instructions for my children.

Tanjamaltija Sun 06-Sept-20 12:45:57

A one-day offer... right. Because you picked exactly the right day on which it was on. She needs a lesson or ten in manners.

Camelotclub Sun 06-Sept-20 12:42:24

I told my husband to put me out with the bins! I'd like a Viking funeral really but I don't think they're strictly legal.

Candelle Sun 06-Sept-20 12:39:35

Mr C wants a 'Viking' funeral: put in a boat, boat set alight and pushed off into the sea...!

Being as we don't live remotely near the sea or know any friendly Vikings, any other ideas?

I may actually speak to the companies suggested here to see if there is such a thing, who knows, there may be...

Lolo81 Sun 06-Sept-20 12:38:44

Also recommending Golden Charter here. I actually used to work for them a good few years ago and they use a network of independent funeral directors across the country. The money you pay for the funeral is held in a trust account. They also take notes as extensive or simply as the person making the arrangements want (my job was to record these requests on file - and some were very simple and others could be a bit more “off the wall”).

H1954 Sun 06-Sept-20 12:33:07

I hve a small life insurance policy that will go towards the cost of my funeral, I want nothing extravagant either! I also save a small amount in a designated savings account to help towards the cost too so when the inevitable day arrives my I'm confident that my daughters will not be out of pocket, they may have to pay up front themselves but the money will be available once my estate is settled. I flatly refuse to buy into a plan where the company might go bankrupt, someone could misuse funds or my daughters might not want to deal with those specific indivuals.

Graygirl Sun 06-Sept-20 12:32:18

About 5/6years ago we had £8,000 in savings account. Don't know how it came up one day, but the end result was a trip to co-op funeral services . We wanted different types of funeral so each shorted it out . The change payed for 4weeks site fees for a tour of dorset in our vintage motorhome.

Mealybug Sun 06-Sept-20 12:24:05

She wouldn't have got past the first sentence with that attitude. Do your own research in your own time, don't be pressured by anyone. Just put the phone down if she rings again or block her number.

Blinko Sun 06-Sept-20 11:57:16

Pure Cremations or the Co op sound fine to me. Might investigate.

Blinko Sun 06-Sept-20 11:55:18

Speaking just in terms of the cash, why would someone need a funeral plan if they own a property? The funeral is simply billed to the estate... Unless you have very particular wishes regarding service, words, eulogy and all that (and you're not actually there to hear it all, are you?) what would be the point?

Kim19 Sun 06-Sept-20 11:51:50

Well done for holding your ground against pushy salesmanship. My defences come up when they start asking for personal details. Their questions can be slipped in so surreptitiously. First thing you have to decide is exactly what kind of departure you want. I've told my children, done the research etc. Neither like it. One will adhere out of respect and the other....I don't know..... Relectantly, I think I will have to write it all down and go to a solicitor. I wanted what cash I have to go completely to the boys but....there y' go. Incidentally, I think chances are high that and your husband may not want similar send offs so do your own and let him do his own in due course. I think specific wishes make life easier for those left behind. Who knows? At the moment 'choice' is not much of an option. Good luck with whatever you manage to do.

Aepgirl Sun 06-Sept-20 11:32:38

Sorry, I didn’t mean to call you Bloody mum - how rude of me.

Boodymum is what I meant!,,

Aepgirl Sun 06-Sept-20 11:31:41

Bloody mum, I suspect that is exactly how she has been trained. They usually work on commission, and attend sales seminars beforehand. You were quite right to end the conversation. If it is a funeral plan you are wanting, why not contact a well-established local funeral director to ask if they have such a plan.

Theoddbird Sun 06-Sept-20 11:30:58

You were right to complain. Well done you

Petalpop Sun 06-Sept-20 11:15:32

What an awful woman. How dare she try and bully you for her own financial gain.

Having seen earlier comments I am going to contact Pure Cremations. I am not religious and just want my family to scatter me in local woods. I have already written the verse I want said as they scatter me. Then I want them all to go and have a bloody good knees up and always remember me kindly. I do understand that the majority of people would prefer a traditional funeral but OP I am sure there are many caring and reasonably priced funeral directors around rather than the one you had the misfortune to speak to initially.

win Sun 06-Sept-20 11:09:31

Co-op funeral Care are good with lots of choice, as are many other large companies. You get to choose who you want to use from 3 local providers. You can also donate 1% of the charge at no cost to you to one of your local 3 causes. it is a win, win situation all around. (I do not work for the Co-op, but our Support Group does benefit from one of the local causes this year and are very grateful too

Shinamae Sun 06-Sept-20 11:07:22

I have just signed up with pure cremation, when the time comes once the death is verified a simple phone call and they take everything over. I am not religious and only want to be burnt and scattered, so for me it is ideal and I haven’t got to worry about my children having to go to the trauma of arranging my funeral...... At my age it is £13.78 a month and as long as I’ve made 24 payments when I die it will be fully covered which I think is excellent .....