I ve just had an email from Patient Access (that s the way you can make GP appointments etc ) telling me that the means of access will be changing shortly Has anyone else had one of these? The reason I m doubting it as it refer to me by my first name Dear xxxxx but it’s not my first name the first three letters are but those first three letter are in my email address ??
Would they really send me a ‘dear first name‘ and would they really not know my first name which obviously I registered with
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