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DD had to pay twice for prescription

(23 Posts)
Nadateturbe Sat 12-Dec-20 14:39:53

My daughter was given an antibiotic for 3 days which we both thought a bit odd. It's for a severe throat infection which she takes regularly . Second day she wasn't feeling any better and rang doctor. He said the surgery nurse ( or whoever sees patients in place of doctor) had meant to give her one for ten days and he had sent a further prescription to the pharmacy. She had to pay again. £18 is quite a lot for anyone to pay. Very annoying.

lemsip Sun 13-Dec-20 09:49:45

antibiotics take two to three days to start to work!! You do not feel better the day after starting them! She should have kept with the three day course and taken paracetamols for the pain of the sore throat! She may not have needed the second prescription! antibiotics are not painkillers they just fight infection.

BlueBelle Sun 13-Dec-20 09:55:48

Yes lemsip I agree about the antibiotics not always being necessary but the post was about the nurse making a mistake and writing the script up wrongly and should the ‘customer’ have to pay twice for the nurses mistake and no I don’t think she should have
I think you should have taken it up with the GO s receptionists and asked for it to be looked into

nadateturbei Sun 13-Dec-20 12:45:31

My daughter takes these throat infections regularly Lemsip. If you look at my post you will know that she normally gets antibiotics for a longer period but didn't want to question the nurse.
I'm not talking about a mild infection either. If she doesn't get treated quickly she is unable to get out of bed or function at all and she is a single mother of two young children who has no family nearby. (I was horrified at how ill she was when she took it while visiting me once. )
The point is she is an intelligent person who knows how she should feel.
And yes, the issue is she should have been prescribed the usual antibiotic course and should only have paid once. She's not well enough to complain Bluebelle and I don't think it's worth the hassle, but lesson learnt.
I can't believe prescriptions are so expensive in England. Ours are free in NI which I don't agree with either.

Nadateturbe Sun 13-Dec-20 12:52:23

I have "googled". You can feel better after a day but not always. Antibiotics are normally for ten days.

ElaineI Sun 13-Dec-20 13:55:48

I think that it was unfair to pay twice. Antibiotics for throat infections are for longer than 3 days. Maybe she confused it with the UTI antibiotic grin
We don't have to pay for prescriptions though.

nadateturbei Sun 13-Dec-20 14:30:03

Ah, maybe that was it Elaine1. Thanks.

MayBee70 Sun 13-Dec-20 14:37:33

It seems wrong that she’s had to pay twice when the mistake was made by the surgery, although unfortunately if there have been two prescription written they have to be paid for. If she needs medication regularly might it be worth her while buying a Prescription prepayment certificate. Also, given the fact that it was a mistake on the part of the surgery she needs to write to the practice manager because these mistakes need to be picked up and acted upon.

BlueBelle Sun 13-Dec-20 15:01:08

I accept she may not feel well enough to complain at the moment but it does need flagging up to the practice what if it was the other way and she was given too many or the wrong strength ??
Where does UTI s come into it I can’t see anything about UTIs?
Hasn’t anyone suggested her tonsils coming out my daughter had hers out as a adult

Nadateturbe Sun 13-Dec-20 15:32:37

Bluebelle Elaine1 said UTIs usually get a 3 day antibiotic. Throat infections get longer.

I had thought the error should be flagged up. It could be something more serious next time it happens to someone, but I assume the doctor will say something. However I will mention it to my daughter.

I've no idea about prepayment but I will ask daughter about that too. Thanks MayBee70

nadateturbei Sun 13-Dec-20 15:35:42

Bluebelle daughter got her tonsils out when she was ten. She doesn't have infections as frequently now. But still very unpleasant.

welbeck Sun 13-Dec-20 16:52:27

www.nhsbsa.nhs.uk/help-nhs-prescription-costs/prescription-prepayment-certificates-ppcs

MayBee70 Sun 13-Dec-20 17:07:54

Things don’t always get passed on in practices. Sometimes people worry that they might get someone into trouble but when I worked for the NHS the doctors said that, given that mistakes do happen in any working environment when a mistake was flagged up it meant that the system was working. Several people are involved in prescribing but mistakes still slip through the net. And that includes people checking their prescriptions when they receive them and querying anything they’re not sure about so they can be reassured that a mistake hasn’t been made.

grannysyb Sun 13-Dec-20 17:43:32

Last time I needed antibiotics, I was told by the GP that they were being told to only prescribe three days worth, she gave me five days worth as she thought it was rubbish! This was some time ago.

nadateturbei Sun 13-Dec-20 18:13:45

Useful comments ladies, thank you. Thanks for link Wellbeck

PollyDolly Sun 13-Dec-20 18:17:15

I think the daughter should have questioned the first prescription in the first place, antibiotics take at least two days to "kick in" . It's also surprising that the pharmacist didn't question is either.

Lexisgranny Sun 13-Dec-20 18:25:05

Nodaterurbei. Your experience with unfair charging reminded me of years ago when I had an accident at work and needed to report about my injury from a doctor for an insurance claim. He had previously asked me for full details of the circumstances of the accident, which I provided. He forwarded a copy to me which contained important errors concerning the accident, he agreed to re-write, and then charged me for his own errors!

nadateturbei Sun 13-Dec-20 18:59:35

It's not funny Lexisgranny but it made me laugh. Sorry. What a cheek!
I do like your version of my name. grin

She should have* Pollydolly*. I think she wasnt feeling well enough.

nadateturbei Sun 13-Dec-20 19:00:40

Sorry meant to embolden Pollydolly

NotAGran55 Sun 13-Dec-20 19:25:27

OP you seem to be posting with 2 slightly different user names ?

The prescription charge isn’t the only duplication smile

Nadateturbe Sun 13-Dec-20 20:25:50

NotaGran, I know! I'm surprised no one has mentioned it before. It should be Nadateturbe without the i. (my mistake) I asked Gransnet to change it some time ago, but they haven't replied. I have to keep changing it manually. And sometimes I forget.

Nada Te Turbe is a Taize chant which I love.

ElaineI Sun 13-Dec-20 21:00:08

What an interesting name Nadateturbe. Bluebelle I just mentioned UTIs as nurses can prescribe for these but it's fairly recent that we are allowed to prescribe for other conditions and there may have been a default message or something on the prescribing page. Before I retired in my role I could prescribe dressings, creams etc as I worked in the treatment room and on district but was not allowed to prescribe tablets.

Lexisgranny Sun 13-Dec-20 22:00:40

Sorry Nadateturbei where that came from I know not!!!!!!