I had the same experience GrannyRose and got my lanyard on line. As you have posted, no one should be challenged if they're wearing one; it must be taken on trust.
It is of course wrong to have one just because you don't want to wear a mask, as opposed to being unable to wear one.
The man you referred to in your post Visgirl was clearly pushing the boundaries as he had a mask on him that he could wear if challenged. The fact that anyone can leave their home and is able to for example turn up for an appointment does not negate their genuine need for a lanyard.
They state that they are for people with "hidden disabilities". Just because you can't see that someone has a genuine reason for not wearing a mask, doesn't mean a genuine reason doesn't exist.
Trying to choose between NIDES, EBUS, and VLN.
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