Loads of Random Free Shopping!

A similar thing happened to us when DH went to collect our order before Christmas. The packers were clearly inundated and had got orders mixed up.

He spotted that the bags offered to him included loads of crisps, snacks and booze that we had never ordered and alerted the staff before someone else collected our order.

Luckily he had arrived at the beginning of the one hour slot so he averted that possibility.

I feel sorry for the poor person waiting in for her shopping only to have most of it missing, been there......

Oopsadaisy when I spoke to the Manager he assured me that they had already sorted that and delivered her missing shopping to her.

That’s a good result! My shopping went missing one evening on a 9pm delivery, so no chance of getting any replacements, all I had was freezer shopping, everything else was missing.

I have had other people's shopping delivered in error by Tesco several times (pre covid). I call Tesco and they get the driver to pick it up. Sometimes the driver realises before I get through to Tesco and comes back himself.

Update: They didn't bring the milk yesterday.

The first time it happened to me with Tesco, they told me to keep the order....until they realised how much it was! The driver came back for it.

At Chritmas I received someone else's turkey crown, but I phoned Tesco, as it was someone's Christmas dinner!
In that Tesco order I was missing two packets of choc digestive biscuits, so I informed Tesco and duly received a refund.
At the weekend DH went to get some beer from the garage and came back with two packets of chocolate digestives, which he found in a box of beer!

Elusivebutterfly

I have had other people's shopping delivered in error by Tesco several times (pre covid). I call Tesco and they get the driver to pick it up. Sometimes the driver realises before I get through to Tesco and comes back himself.

That is unacceptable and Tesco need to be pulled up on this.
Once the shopping has crossed your doorstep and is in your possession the supermarkets are not allowed to take it back. That is why unacceptable substitutions have to be removed by the delivery driver before leaving the bags on your doorstep.

Maw, I hadn't touched the turkey, as it was in a bag. sitting in my porch, the only person who had touched it was the driver, who I saw sanitising his hands before delivering. That's why Tesco were happy to take it back.

Lucky you! I've heard of someone else who had someone else's order by mistake.
Some while ago we did get some coffee sachets I hadn't ordered but we don't have a coffee machine.