The dreaded time had come to renew my phone and TV package. I took a deep breath and phoned BT today expecting hours on the phone pressing buttons and trying to enter numbers. However, the phone was answered quickly and a chat ensued with a very helpful chap and after explaining what I wanted he spoke to his manager and lo and behold I've got more than I asked for at £5 less a month. It was such a relief as I hate these calls and always expect to be worse off.
Water Pollution -“ A National Disgrace”? A case for renationalisation?
Kate Garroway-Care at home costs