Feeling unexpectedly smug

Thats good, like yourself I hate business calls. Well done for getting it sorted.

I'm feeling smug too. A few years ago my daughter gave me an ancestry dna kit. At the time I couldn't activate it and felt stupid. Today I thought I'd try again. This time it all went smoothly and I have my sample all ready to send off!

Oh well done Aveline I hate making those sort of calls as well.

I need to contact Virgin about my big increase in the contract but I keep putting it off after my experience previously. I did as folks told me, told them I would change to a different provider if the could not make me an offer, I was pretty shocked when the man said, that’s fine, when would you like to end the contract! No discussion about reducing my bill or offering me the new box, zilch!

Oh dear Teacheranne switch to BT?
I was a bit surprised when I phoned Direct Line to say I was finishing with them and they said OK. I really had got a much lower quote from another company but I thought they'd at least try!

We just got a message from Sky to say our package had gone down by £5 so we are not tempting fate.