kittylester
*baggs*, as always, talks an awful of sense.
And, say someone wants a rant about the railways, they maybe just want a rant about the railways, not a lecture on how it was much better before privatisation, how Brexit made it worse and how the UK's trains will never be as good as the rest of Europe.
They maybe just wanted to say that Passenger Assistance in Manchester last week abandoned them and they are spitting tacks. As happened to DS1.
Very frustrating and annoying, for sure. And ranting about it to friends and family, on GN or FB, Twitter or whatever, is totally understanding as an initial reaction.
But what is that going to achieve? What are you going to do to stop this happening to others, perhaps more vulnerable.
I do believe that writing to the Senior Manager of the railway line, would make sense. To the local Press too. But even better, write to your MP, or go to her/his Surgery, and demand action. this is not Party political, but it is being politically involved, and perhaps even make a difference.