Good luck with your insurance claim then
from my personal experience, made a claim for subsidence on small extension last August. surveyor came 6th Sept. and now only after chasing and chasing, I am finally getting some movement,, imo they have tried every trick in the book to avoid liability.
my have I learned stuff though, I am with Saga, I thought for older people,, did I get that wrong?
apparently they are merely brokers, and I am really insured with Axa,, who I admit have tried... but they passed me to 2 or 3 other companies to deal with claim, I think they had changed companies or something.. so insurance,,,, hmmm!