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(68 Posts)
Foxygloves Thu 13-Jul-23 21:15:06

Do you read them? Do you ever write them?
I have been known to think twice about - and decide against - an item because of the reviews but I rarely write them.
However I recently bought and sent back two Seasalt tops which were lovely fabric but I felt the sleeve length (just above the elbow) was less than flattering for many women and I would have preferred a 3/4 length or even wrist length sleeve, perhaps fastening with a single button loop or some shirring which I am seeing a lot of this summer. So I said so, giving it the Seasalt equivalent of 3*.
But apparently although I was thanked politely for my comments, the feeling was that this was not “product centred” so they would not be printing it.
Hmm. Only 5* reviews perhaps? Makes me wonder how much use some reviews actually are.

Witzend Fri 14-Jul-23 14:29:43

Callistemon21

^I recently wrote a 5* review for their Lazybones trousers - I’m positively looking forward to wearing them in the autumn!^
So good they've sold out! I just had a look as I need some trousers like that. Perhaps they'll get more in soon.

I ordered mine about a month ago, thinking that if I didn’t , they’d be sold out - and I’d been looking for something similar for ages. I dare say they’ll soon have them back in though - they’d be mad not to.

Sasta Fri 14-Jul-23 14:26:09

I think it’s it not particularly helpful for other buyers, being a personal preference. Their point would be that you knew it wasn’t a long sleeved top I think. Maybe if you commented on something like the quality of the material it would probably have been accepted.

Gundy Fri 14-Jul-23 14:16:09

I follow reviews for restaurants, hotels, AirBNB, VMBO, airlines… generally travel and dining out.

I don’t care about reviews for books or movies because they are always subject to personal tastes and philosophies. Movie critics, especially, often get it wrong and go against the tide of public opinion.

Amazon reviews? For me it’s more important to see how many were sold in the last month when comparing appliances, etc. I never write reviews.
USA Gundy

LynW Fri 14-Jul-23 14:08:33

I don’t normally do reviews although I do tend to read them if it’s a restaurant I’d like to visit or particular goods I’m interested in. But on Sunday I did fill in the customer survey a pub emailed me (I’d booked on line) after we’d had Sunday lunch with friends just this week. It was favourable- we’d had good food and a good experience- and the pub have sent a voucher for free glass of Prosecco for each guest on our next meal there - hadn’t expected that.

libra10 Fri 14-Jul-23 14:08:31

As a member of NetGalley, I am offered free ebooks before they are published, to read and review.

Have read some intriguing stories, and review at various websites, Goodreads, Waterstones, and Amazon.

When shopping online, if deciding on something I am uncertain off, I will always check reviews.

Juniper1 Fri 14-Jul-23 14:00:28

I frequently use Trustpilot both to read and write reviews. Written reviews often create action from the company to rectify a problem when they have been recalcitrant.

essjay Fri 14-Jul-23 13:57:18

depends on what i am buying decides if i read reviews, i do read hotel reviews and i always do a review on trip advisor whenever i have been away or eaten somewhere.i find argos and amazon are always quick for you to review.

Maggiemaybe Fri 14-Jul-23 13:49:19

NotSpaghetti - sorry, that was an asterisk fail!

Maggiemaybe Fri 14-Jul-23 13:47:53

Not everything a person does/visits/eats can be 5* surely!

Ah, well, *NotSpaghetti^, I'm afraid I'm one of those irritating people that leaves mainly 5 star reviews. blush But that's because I only write them if the hotel, restaurant, etc, has been outstanding (and only very occasionally if it's been really bad, bad enough to warn others). I don't know how people have the time to review everything, and I just ignore requests to review.

I always read them though and find them very helpful. It's usually easy enough to spot fake ones and you can get a good overall impression, and sometimes some useful tips, particularly for holiday resorts. Sometimes I disappear down a rabbit hole of comical reviews - there are some crackers. I was looking at buying presents for a grandchild the other day and came across one reviewer complaining bitterly that the bath bombs he'd bought didn't "do anything" (it turned out he hadn't taken the plastic wrap off). Another had suggested his child try out their new metal detector by burying their birthday money. The battery promptly failed and they'd forgotten where they'd hidden it, so dad ended up digging up half a field under cover of darkness.

The reviews with a couple of indignant exclamation marks after every sentence are usually good for a laugh.

Gwenisgreat Fri 14-Jul-23 13:23:43

I usually read and ocassionally write reviews. Quite often when buying something on line without reading reviews of the company, I find I have been fleeced!

nipsmum Fri 14-Jul-23 13:15:56

I do not ever read reviews. I don't right them either. They are only someone's opinion. I have my own.

Callistemon21 Fri 14-Jul-23 13:10:58

I recently wrote a 5* review for their Lazybones trousers - I’m positively looking forward to wearing them in the autumn!
So good they've sold out! I just had a look as I need some trousers like that. Perhaps they'll get more in soon.

Witzend Fri 14-Jul-23 13:00:03

I’ve seen good and less good reviews on Seasalt, and have written favourable ones. TBH I’ve never been disappointed with anything of theirs. But I agree with a pp - sleeve length is something to check and be sure of before ordering - not grounds for a poor review. Incidentally I’ve got several Seasalt cotton ‘Sailor’ tops, all with 3/4 sleeves.

I recently wrote a 5* review for their Lazybones trousers - I’m positively looking forward to wearing them in the autumn!

I do often read reviews generally - they can be very helpful. I once nearly ordered a ‘roaring’ dinosaur for Gds for Christmas, but changed my mind after one reviewer said it hadn’t even lasted until the turkey was out of the oven!! No good for little Gds, then, still at the chuck-and-bash stage.

Jaxjacky Fri 14-Jul-23 12:52:28

I post on Tripadvisor reviews of accommodation and restaurants, generally positive, if I’ve had an issue, I’ll say how it was addressed.
I read reviews on there too, reading between the lines.

Callistemon21 Fri 14-Jul-23 12:46:44

I read them, often starting with the low stars

I always read the one or two star reviews first, J52 and work my way up, especially with books!

pregpaws3 Fri 14-Jul-23 12:45:09

I read hotel reviews often and have discovered this year that a hotel we visit twice yearly is now charging for sun loungers on the beach €16 a day is a lot to be adding to our budget . Thank goodness for honest reviews

Ilovedragonflies Fri 14-Jul-23 12:29:05

I've just spent 30 mins chortling over the 'Huge Ships' reviews. Brilliant! Thank you for the link, Louella.

Damdee Fri 14-Jul-23 12:27:30

I read them and write them. Recently bought a Shark hand held vacuum as it had the best reviews - and it has lived up to them. Any reviews I write are always honest. I can understand why they didn't publish the OP's review - sleeve length etc is personal choice. I hate the sort of review that you find that says something like 'Granddaughter loved it' which is completely unhelpful.

ParlorGames Fri 14-Jul-23 12:23:48

I do read reviews. and mostly my purchases would depend on the review unless the negative review was for some ridiculous reason e.g the size of a product when this is clearly shown on the description.

I also right reviews based on my opinion of a product/venue. and the experience.

sandwichgeneration Fri 14-Jul-23 12:07:20

I read them and write them. I realise that some may be made up but you can get the overall view if you read enough. John Lewis shock on TripAdviser!! Can't believe these are all made up, and some have photos to show proof.

J52 Fri 14-Jul-23 12:02:20

I read them, often starting with the low stars. I write them for restaurants and hotels, hopefully with my honest opinion, as I think it does assist others in making choices. Although everyone should read reviews bearing in mind that they are an individual’s experiences.

sandelf Fri 14-Jul-23 11:56:48

Write and read them - but will not write on Trustpilot - they want to know too much about who one is. Find people's feedback useful - always bewaring of ones that do not sound 'real'.

NotSpaghetti Fri 14-Jul-23 11:56:05

And some reviewers obviously love the things you loathe.

" 5* - The host was very hospitable, making numerous suggestions over breakfast as to how we might spend our days and then taking a lively interest in what we had done when we saw them again ahead of our evening meal"

"The hotel had great jazz(/country and western/etc) bands every evening in the patio courtyard which we could enjoy from our little balcony (which conveniently was linked to our in-laws balcony next door)."

SecondhandRose Fri 14-Jul-23 11:44:48

I always read reviews as often they point out something I hadn’t thought of. I was thinking of buying a cheaper shower/window vac but one reviewer had said the collection tank is very small and has to be emptied a lot. Hadn’t thought of that and will be buying another Karcher instead.

biglouis Fri 14-Jul-23 07:37:47

I buy from quite a few international auction houses and this is one of the places I do carefully read reviews. I also write reviews. When you are thousands of miles away from a company (and may have paid a lot of $$$$) you are dependent upon them for the truthfulness of their photos and descriptions and the quality of their shipping and packing services. Just as my customers are dependent upon me!

I look out for international customers claiming that items were not as described, or that they were ripped off in some way.

For that reason I almost always pay with a credit card where possible.