Jess20
I buy things like bedding, curtains and clothes online but I'm often surprised, to say the least, at the variations in quality and fit, even from the same company and I have to send a lot back, which isn't ideal. I have tried going back to shop in the high street but am constantly disappointed in what's on offer. M&S, which used to be my 'go to' store for good quality cotton underwear, socks and basics, now has a huge range of impractical stuff which isn't what I'm looking for at all and seems to be trying to replace Debenhams as a department store with all sorts of other brands. I usually know what I want before I go shopping, like skirts, trousers etc with decent pockets, which are very hard to find, and underwear that's 100% cotton without fussy elasticated bits which are so uncomfortable. The most annoying thing is that my size is so often sold out - and that's online as well as in-store but much more annoying if you've made all the effort to take a trip to the high street for something and it's out of stock.
Yes, the M&S stock issue is irritating. I found some lovely cord trousers there a couple of years ago, but by the time I'd bought a pair and tried them on there were no more available in my size either online or instore. Yet there were plenty available in tiny and very large sizes, or in short fittings.
I just can't understand why they run out of the sizes that we all want but suppose that once they've sold out they have no way of knowing that there is still demand. At least John Lewis have a box on the product page where you can put your email to be notified if they come back in stock.
And don't get me started on M&S knickers! They used to be so good, nice fabrics, good styles, true to size and most of all very well made.