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How do I rate my Yodel delivery?

(8 Posts)
25Avalon Sat 02-Sept-23 13:00:36

I was expecting some plants via Yodel yesterday. I kept checking on the tracking to see where they were. At 10:30 pm the driver was several villages away with 3 more deliveries before mine. I suspected they’d end up back st the depot as we are quite isolated and dark. But no at 10:50pm up comes a van just as I’m off to bed. The dog barked like mad which was good but it was a little scary. The parcel was left on the step.

Now do I rate poor as it was so late at night or good that he kept going until then to get the parcels out? I think probably the latter.

Sparklefizz Sat 02-Sept-23 13:09:03

You could mention the lateness. Many people, including me, go to bed much earlier than that and would be concerned if a bang on the door late at night woke me up.

mokryna Sat 02-Sept-23 13:10:19

They kept going and you got your plants delivered. They probably worked long than was expected to reach your isolated door in the dark, then they had to get home themselves. If, they don’t receive a good report it may reflect on their job.

Germanshepherdsmum Sat 02-Sept-23 13:13:15

I would give him a good rating. He kept going when many others would have just taken your parcel back to the depot. In my experience you can tell Yodel where to leave your parcel and they will do that and not disturb you. Being a delivery driver is a miserable and badly paid job, your schedule set out for you meaning you can’t take a break.

pascal30 Sat 02-Sept-23 14:14:21

definitely a good review..

Ziplok Sat 02-Sept-23 14:21:28

I think a good review should be given. The driver made the effort to find you as you say you are quite isolated, and then, as others say, had to go back to the depot before heading home after, presumably, a long day. A negative review could impact his/her job.

Calendargirl Sat 02-Sept-23 18:20:06

I agree with others that it should be a good review.

He completed his deliveries, even though it was so late.

Perhaps he had the next day off, and wanted to finish his job off properly.

Calendargirl Sat 02-Sept-23 18:21:25

And your delivery was plants, so obviously best delivered than carted back to the depot and left wilting away….