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Nhs appointment system

(28 Posts)
AreWeThereYet Sun 29-Oct-23 19:44:53

I had the same problem with an appointment at the eye hospital. After five months waiting I got a letter telling me as I hadn't contacted them they were referring me back to the GP. I phoned them and they arranged the appointment.

I very much suspected that they were clearing the decks with so many people waiting for appointments and only those that phoned back got appointments. The others went back through their GP I suspect.

Marydoll Sun 29-Oct-23 19:35:43

You could phone the appointments line and explain your circumstances.

I was waiting for an angiogram, and would have missed the letter because I was on holiday and wouldn't have seen the it in time.
Fortunately my landline and mobile numbers are on the NHS system and I received a phone call in the middle of Ostia Antica checking I was attending my appointment.

Whethertomorrow Sun 29-Oct-23 19:18:45

I’ve been waiting for an appointment for a scan on bladder etc and had no response for 3 weeks, which I wasn’t surprised by. However I went to my son’s house for ten days, came back this morning to find two letters from hospital. Opened one. It said as I hadn’t arranged appointment within one week from original letter I had been taken off list and referred back to my GP. Opened second letter telling me to arrange appointment within a week. I don’t know whether they were delivered together or what. Am I being unreasonable in thinking that the time allowed is unreasonable? I’ve now got to wait weeks to get a non urgent doctors appointment to start all over again. Anyone else had this?