any one heard of The Priority Services Register?

yes, all utility providers have a list. nothing to do with finance. if there's a power cut or no water in your area you get priority help.

We, too, are on the Priority Sevices with all the utilities, because of DH has Stage 4 cancer. We also have priority delivery slots with Tesco, as during lockdown he couldn’t go in any shops because of his immune system being low. It came originally from our GP practice. We provided his NHS number and applied on line. After lockdown we got an E Mail asking if he wanted to continue and he said yes.

I am also on it. What I am annoyed about is that with being elderly (81) I set up a password with my energy companies for when they decided to check the meters, I do not have or want a smart meter. One man came the other day and asked to check my meter so I asked him for the password and he did not know it so he didn't get in.

I reported the problem to my energy company and was told that some people come from different companies to check your meters and will not know the password which is absolutely ridiculous. I was told to check the Lanyard around their neck as all the information is there.

Do they honestly think that an elderly woman is going to get close enough to read a Lanyard around a man's neck, I could be murdered before I even read it. Also, I once joined a group and made the lanyards together with all the details of the persons name and the name of the group and then printed and laminated them, so how would someone know if the lanyard worn by the meter reader is legitimate.

They tell the elderly to be careful and not open the door to anyone they do not know but our energy companies tell us to read the lanyard if the person does not know my password.

It does my head in, it really does.

I rang my bulk PG supplier one day and got the delivery the next. The person on the line asked me what level my gas was at and I could not tell her as it involves climbing steep concrete steps and lifting the lid up from where it lies in the grass. I can do neither - so on the list I went and received my fuel immediately!

While I think of it, it is also a good idea to join the telephone preference service, which should stop you getting cold calls from salesmen and marketers. www.tpsonline.org.uk/ That can be done online, too. No age requirement. Legislation says that organisations doing cold calling must check the list every 28 days at least, and face a fine if they ignore it.

If you put in your phone number, you can see whether it is registered with them - my landline was, but my more recent mobile hadn't been registered. It took less than a minute to add it.

My address has been on it for many years with British Gas . It’s not just for seniors. Eligibility is any household who has someone who is vulnerable due to chronic illness or disability.

I forgot we were on it till we had a gas failure and I received a phone call to ask if we were ok and then over the next few hours I had text updates informing when the gas supply was expected to be turned on. They asked if we had an alternative form of heating and offered to deliver fan heaters. I had my own fan heaters but I found it a reassuring service .

I am on this, joined by applying online. I haven't yet had any benefits from it, as there haven't yet been any interruptions to my utilities supplies, but don't wait until you find yourself with no power or water. The website - www.thepsr.co.uk/

kittylester

Is one put on it or does one apply?

Does it apply to other utilities?

We applied for priority status with South East Water (for DH), they then shared that info with UK Power Networks

Is one put on it or does one apply?

Does it apply to other utilities?

I am on it for the same reasons, though admittedly it was for DH’s benefit, but I see no reason to come off it.

I’m also on my water company’s priority register I get emails from then now and then assuring me I will get help should my water be cut for some reason.

I am on the Priority services register with my Utilities company and United utilities who supply my water.
It just means that hopefully I won’t be without gas and electricity for longer than necessary in case of services being disrupted.
Also I can get bottled water delivered instead of having to collect it from serviced locations as has happened twice here recently when our water was off for many hours.
There is no financial element.
Could this be what you mean?