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Praise for excellent service

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Liz46 Wed 03-Apr-24 14:00:32

John Lewis again. I have bronchiectasis so was stuck at home during Covid. My iPad stopped working but had a two year guarantee because I had bought it from JL.
I phoned them and they asked if I could take it to the shop. When I said I couldn’t they picked it up, mended it and returned it.

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Germanshepherdsmum Wed 03-Apr-24 13:41:00

I buy food for the garden birds from Vine House Farm. Their service is excellent. If I order before lunch on a weekday it’s delivered next working day.

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lizzypopbottle Wed 03-Apr-24 13:35:00

This kind of thread really needs a 'Like' button, Witzend 😍

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Witzend Wed 03-Apr-24 13:32:39

Shortly before Christmas I ordered one of those double kitchen bins for dd (the only thing she’d say she wanted!) from John Lewis.

Ordered one evening, couldn’t believe it when it was delivered the very next morning.

Also recently ordered a new school cardigan with the school logo, for Gdd1 - website said they could take 21 days - it arrived no more than 4 days later.

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lizzypopbottle Wed 03-Apr-24 13:30:26

Good grief! Evri has my parcel already!

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lizzypopbottle Wed 03-Apr-24 13:21:41

Do you have any recommendations for great service e.g. solving problems with online orders, speed of delivery etc?

Today I ordered some dressmaking fabrics from Legend Textiles. My order was confirmed at 12.31pm and on its way at 12.51pm. Astonishing!

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