rude people have always annoyed me and most of the time i answer back maybe it's the glasgow/scottish blood...lol, people ranting at me i say sorry can you start again as i was not listening or in a group laugh and say, sorry were you talking to me, holding the door for someone i tell them the words they were looking for is thank you and jumping the queue is usually, go ahead you look as if you have less time to live than i do, i did have a lot of problems during covid as i could not wear a mask and after my 4th visit in an ambulance i was given a letter and wore a lanyard but it did not stop the nasty and rude remarks, one was a supermarket who brought the manager to the door and he called me everything under the sun for putting his customers at risk, i stood there and took it until he was red in the face and then said very nicely, well done you have just brought out the bitch in me, i wrote to head office and he was fired a few days later, he was on his 3rd warning.