Not having a good day

How frustrating for you -so sorry ! 😔

I think it was more than just ageist but it was definitely attitude. I think because the price tag was on it, and it was only £50 they just didn't treat it with respect. Despite the price, it was immaculate and also something I had bought as suitable for me - so they should have treated it with more respect.

Allira thank you. I think I have established it's probably machine washable. The stains are gone with bicarb and some sponging but not quite as white as it should be on the arms now - I'll get arm covers for now until I can face washing and ironing it!

You could try washing on a low heat with diluted hydrogen peroxide and detergent.

gentleshores

Allira

Ps which firm was it?

I mentioned earlier it was a well known charity that sells donated furniture. I did indeed make my views felt about the delivery and am having the delivery cost refunded. And I asked for them to make sure something like this doesn't happen again and furniture is protected and handled carefully.

To be fair the man said he would do whatever was needed to put things right, and because it was a charity I didn't want to ask for too much. I'm happy I got the delivery charge back. Nothing would have made up for the stress and upset at the time.

Sorry, missed that.

Thank you :-)

Well all sounds ok I d put it behind you and enjoy the lovely chair

Allira

Ps which firm was it?

I mentioned earlier it was a well known charity that sells donated furniture. I did indeed make my views felt about the delivery and am having the delivery cost refunded. And I asked for them to make sure something like this doesn't happen again and furniture is protected and handled carefully.

To be fair the man said he would do whatever was needed to put things right, and because it was a charity I didn't want to ask for too much. I'm happy I got the delivery charge back. Nothing would have made up for the stress and upset at the time.

The high end companies are often no better, BlueBelle.

They're just less transparent.

Yes they do sell Temu and Shein on Amazon MissA without using the name
This is the working hours and working conditions that were found in Shein
working times are from *8 a.m. to 12 p.m ; then from 1.30 p.m. to 5.45 p.m.; and then in the evening from 7 p.m. to 10 or 10.30 p.m. They work after dinner every day of the week except one, with one day off per month
That amounts to over 75 working hours per week.
Doors are locked and there are no usable fire escapes if there was a fire many lives would be lost
Surly no cheap goods are worth this

BlueBelle

I would really not use Temu although it’s up to each individual but they are not a good firm they have terrible human rights issues with their workers and the stuff they sell whilst looking fantastic (I get tempted when I see pictures) is very touch and go as one review said ‘some wonderful stuff, some not so good and some straight to the charity shop’ (where we have to dispose of it to landfill via the rag man) and you really don’t want to cause yourself more upset

Get a nice throw and don’t think about it any more it’s done and dusted you have the chair you love and the initial shock and disappointment is over, have fun finding the right type and colour of cover for it

I hundred percent agree, I ordered a couple of tops from Temu that looked amazing, I have never seen such bad workmanship and the material was so thin you could see through it. I buy from Amazon a lot and have never been disappointed. I too will avoid Temu in future unless I can see by the labelling that is is exactly the same as I can get elsewhere and then the prices will no doubt be the same anyway. The have a lot of very cheap junk on Temu

Ps which firm was it?

It's a light coloured linen loose cover
Tell the store you want a replacement cover.

Get straight in touch with your local Trading Standards Office or your local Age UK
This too. I agree with M0nica.

It was the store's fault and up to the store to put it right. Even if they say the delivery people are a separate firm, their contract is with the delivery people, your contract is with the store.

Oh dear. Poor you. If it was me I'd buy new covers to go over your new chair.. Its the delivery mens fault so get back to the company and tell em you want your money back.. Not happy...

Thank you so much for those links. I've got over the stress and upset today. Others think it looks ok since my attempt to clean it off. I can see it's a slightly different shade on the arms but it's not too bad. I probably will get another set of covers at some point but I think for now I'll just get some arm covers :-)

I had fallen in love with that chair after seeing it twice and trying it - so comfy. So it was very upsetting. I'm back in love with it now and will look after it :-)

And now we need to put new legs on! I need it a bit higher.

These are the people to contact. Free measuring service

Ring plumbs. They’re online as well.
They will come out and measure for a new cover , Or you can buy ready made stretch ones from plumbs
They’re very good. I can recommend
In the meantime , buy a big throw and cover the chair with that

M0nica

If it had stains on it before it even came in the door, then it wouldn't have made its way into my house. I would have made the men immediately put the chair back in the van and take it back while I rang the store to make a strong complaint and demand at best a total refund, at worst a new set of covers for it.

It sounds to me like a classic case of ageism, you are an old woman and tey did not think you mattered.

Get straight in touch with your local Trading Standards Office or your local Age UK.

They wouldn't have got away with that with me either M0nica

Just what I was going to say, and by doing this you can ring the changes with colours, look at Dunelm type shops.

M0nica

If it had stains on it before it even came in the door, then it wouldn't have made its way into my house. I would have made the men immediately put the chair back in the van and take it back while I rang the store to make a strong complaint and demand at best a total refund, at worst a new set of covers for it.

It sounds to me like a classic case of ageism, you are an old woman and tey did not think you mattered.

Get straight in touch with your local Trading Standards Office or your local Age UK.

THIS!

do you have a throw blanket, i got two of the soft fleece type to put on my couch as i could not afford a new one and could not find anything suitable in the charity shops, sitting on it with the fleece blanket made it warm and cosy.

(Once you've put the damp cover on the chair you could put a dehumidifyer in the room with it).

GrammarGrandma

I can't understand why you accepted it in its stained condition when it was the deliverymen's fault.

Because it was already in the house and there were no more?

It was a lightly used second hand purchase.

B9exchange

I regularly wash the linen covers on our sofas, they come out really clean, and I then put them back damp, straight out of the washing machine, and let them dry in situ, no ironing required.

Yes this was what I used to do on our old loose-covered sofa, though you do have to limit the spin speed to avoid creases. I used to air dry it for a while as it could be a bit to wet when it came out of the machine. The fabric will probably tighten up when it is wet, you'll need some help with the stretching over the chair.
I can't understand why the colour came out of the fabric with bicarb. It might be easiest to try to fade the rest of the fabric a little, perhaps a cold wash with a normal powder detergent and a little of one of those powder stain removers that you add to a wash.

MissAdventure

These type of things might solve ýour problem, of course, available at five times the price elsewhere.

There are pages and pages of them, and they get excellent reviews.

Yes agree, I bought these from Temu for my sofa & they are lovely, brilliant and at such a great price. I remember how expensive those Plumbs ones were years ago ..!

I can't understand why you accepted it in its stained condition when it was the deliverymen's fault.