I received my renewal form yesterday from DVLA and decided to use the online service. I typed in the website and completed the form. However, at the end a form appeared with a credit card to complete and the statements "Government process fee £0" "Additional charge of £78 will be added for the use of our services".
I checked again that there should be no fee for over 70's and contacted AssistOnline which was shown on the website. No response, except for emails stating that my application had not completed.
Today however, I decided to dig a little deeper and it appears that when typing in the DVLA website address, the one I selected was a scam. All the questions were the same until the final credit card page. If I hadn't been suspicious it would have cost me £78.
I know there are other false websites but this one almost caught me out. Beware and be careful. My free new 10 year driving licence should be with me shortly.
