Checkouts in supermarket

I will not use the self check outs. If I have to do the work myself then I want a price reduction.

Piece work I meant 🤦‍♀️

I rarely do a big shop as I live alone and tend to shop a few times a week so I actually prefer the self checkouts. The only time I go to a manned till is if I have something that requires a member of staff's intervention eg. buying alcohol. Even then I use the smart shop tills in Sainsbury as it is the only way to benefit from some of the nectar offers. It took me a while to get used to the smart shop option but I've used self checkout for years now and generally prefer it..

Rosie51

* superfluous 'as' in my comment before Rosie'sMaw2 feels the need for a grammatical correction

Actually I am glad she corrected me- I’ve never had to do piece/peace time-so wasn’t sure which spelling & too lazy to look it up. I know now 😊

🤣🤣🤣🤣 no wonder she looked at me gormless RM2

SaxonGrace

Supermarkets do not pay me a wage therefore I will not under any circumstances use a self service till, I’ve been known to put a basket on the floor and walk out before now.

Your choice, but more polite just not to shop there.

Years ago, there were no supermarkets. Everything we bought was lifted from the shelves, weighed out and bagged by the shop assistant.

Now we are expected to collect our own stuff from the shelves
and 😱😱 they don’t pay us a wage for doing it.

HelterSkelter1

I suppose if you have a big shop you can use self scan which means you are not unloading onto the conveyor belt and then reloading into your bags. So it saves time and effort...until you have a random check of course.
I am very happy to use the self check out tills. I often have to wait however for someone to check I am old enough to buy paracetamol. I use a Waitrose trolley and my shopping trolley and if I get in the way well I don't give a damn.
I shop every day so have only 6 or so items.
I do miss the nice check out staff to chat to except one who would talk about every item I bought. That was irritating.

I knew one assistant quite well after several years and when she left she said it had been a horrible place to work for the last couple of years and she was glad to retire. And this was Waitrose where all the staff used to be happy.

My friend works for john lewis, she says its not the decent company it was 10 years ago. She hates it.

MissInterpreted

I'm far too fussy to do online grocery shopping. I don't trust anyone else to pick my food for me - I've been known to look through every pack of something on the shelf (I'm talking about fresh/chilled items here) before I find one I like the look of.

I know what you mean there. It's annoying if some things arrive short dated. If and when I get out I do like to go to the local butchers. Did that today. It's more sociable and I can choose things. And I like to support local shops when I can as well. Online order means I can get more at once though and things for the freezer as well. Even when I didn't have mobility issues and was younger I struggled with lots of shopping bags!

Pinkrinse

I must be the exception! I love the scan as you shop and then just pay at the end. I only load the trolly once with everything being packed as I go and then I pay. I hate the manned tills now they take so long and you load your trolly, unload it then re-pack! Why would anyone want to do that?

No, you're not alone - I said the same earlier in the thread! So much easier!

Supermarkets do not pay me a wage therefore I will not under any circumstances use a self service till, I’ve been known to put a basket on the floor and walk out before now.

Pinkrinse

I must be the exception! I love the scan as you shop and then just pay at the end. I only load the trolly once with everything being packed as I go and then I pay. I hate the manned tills now they take so long and you load your trolly, unload it then re-pack! Why would anyone want to do that?

Ditto!

I must be the exception! I love the scan as you shop and then just pay at the end. I only load the trolly once with everything being packed as I go and then I pay. I hate the manned tills now they take so long and you load your trolly, unload it then re-pack! Why would anyone want to do that?

Age has nothing to do with this new trick of making as much money for little effort as possible. Supermarkets are only interested in their profits they do not care how they get it, to hell with the customers and if it's cheaper then staff so much the better. My daughter refuse to use them, she had a loaded trolley with a weeks family shopping, two children under 5 and not only had to queue for the self-service checks outs but was expected to check all the items out and pack them herself, as you can imagine chaos ensued.

I refuse to use them because my feelings are 'if they do not have the curiosity to serve me then they can't have my money' its that simple. Why should I queue up to serve myself, it's like having a dog and barking yourself. Not only that, the workers of all ages have lost their jobs and we have lost yet another someone to talk too, all be it for a few moments once a week.
No I have gone back to the convenient store, and happy to spend my money in the smaller shops no matter how 'inconvenient' it is. So much nicer

I absolutely hate self-service checkouts, and avoid if I can, if not in a hurry I'd rather stand in a queue and wait. It's nice to have a chat with another human at the checkout, after doing the shopping which I can say is definitely not my favourite pastime! There's always a staff member hovering around for when the machines cock up, always happened to me! So I'd rather have a sociable shopping experience. And keep people in a job!

I cant remember the last time I physically went to a supermarket. It was over 10 years ago. I just dont have the patience for all that trekking around. Putting the shopping away after the Tesco driver has delivered it is bad enough.

@grannyivy I hope that Waitrose intends paying us for the time that we spend being trained to use their checkouts (AKA learning to do job they should be paying someone to do).
If only!

MissInterpreted

I'm far too fussy to do online grocery shopping. I don't trust anyone else to pick my food for me - I've been known to look through every pack of something on the shelf (I'm talking about fresh/chilled items here) before I find one I like the look of.

MissInterpreted
That’s one of the things that keeps me going shopping for myself.

I'm far too fussy to do online grocery shopping. I don't trust anyone else to pick my food for me - I've been known to look through every pack of something on the shelf (I'm talking about fresh/chilled items here) before I find one I like the look of.

I find the self-service check outs quite useful, although it does annoy me that we cannot pay in cash if we use one, but have to use a Visa card or similar.

Netto has had them for years, as have the other Danish supermarkets owned by the same business man , but now the Co-op has invested in self-service tills which are much more cumbersome to use, but doubtless we will get used to them.

In supermarkets you can still find staff who can and will help if the tills are unco-operative, unlike the railway stations that have NO-ONE at all on duty, so if you can't get the ticket machine to give you a ticket, you are sunk!

David49 The system has recently changed, and the offers can be selected in the app before you do your shopping, and they are now automatically deducted from your bill.
If you change your mind whilst you are shopping you can reselect.

The local Waitrose had half the tills open today, and the self service area is very busy, with one demented assistant trying to sort out problems. Sainsbury's has now closed even more checkouts and extended the self service tills. Aldi has done the same - doubtlessly all moving towards having no checkouts at all, which will be cheaper than employing staff, even when factoring in the cost of the shoplifting potential with self service.

I find it less time consuming and more convenient to get my groceries delivered. It is usually the same delivery Person who brings everything through to the kitchen and helps me unpack. I have never received any bizarre substitutes and am very happy with the service. Walking around a supermarket not finding what I want and unable to reach things on high shelves (no staff to help) is my biggest nightmare! Shall continue with home deliveries and stay indoors in the warm.

Don't shop at the weekend........... busiest time.

I prefer self service checkouts as long there is a member of staff to sort any problems. Much better than waiting in a long queue behind someone dithering about in front of you and telling their life story to the cashier. Self service for me every time.

I was in tesco this morning. They seem to have reinstated the tills with cashiers. This is Lisburn Northern Ireland.