Checkouts in supermarket

nanna8

They don’t check your bag here these days. Probably heaps of shoplifting, no wonder prices are always rising. I like the Aldi self service checkouts, they seem to work better than the ones in the other supermarkets. German engineering.

Where’s here?

When I stopped sheilding, I was advised to use self scan, because I am immunocompromised and standing in a busy checkout queue means I am more at risk of picking up an illness.

It definitely lessened my anxiety about shopping in busy supermarkets and meant that I could get out of the house.
Going to the supermarket was so exciting, after being confined to the house for two years and getting online deliveries. 😂

I have no objection, showing my empty bags in a supermarket. Get annoyed at the shoplifters, not the staff.

I like scan and go. Sort the shopping into bags as I do it , check that the offers actually show up when I scan them. Our Sainsburys has a row of manned tills and an enclosure for self scan or scan and go. . Both are always busy. Lidl is great if I remember to use a trolley. No self scan and shopping is whizzed through so fast that I don’t have time to pack, so just reload in the trolley and go to the bench.
Local Booths never had self scan, but you have to be prepared to queue as there are usually only 2/6 tills with staff, plus one on the tobacco/lottery till.
Re a discount on self scan, Redhead56 I’d like that. Should we also get a bonus for using an ATM because we’re doing the bank cashier’s job for them?

I've been using self scan in Tesco for years now, I think it took me about an hour the first time lol. I can see how much I'm spending as I'm going along. No standing in queues at the checkout, bags are already packed, no false chats with young girls who have no interest in whether I'm having "a nice day" or not. I also use self checkout in smaller stores while others are standing in a long queue waiting to pay for a paper and refusing to use this system.
Times are changing. Do we want to go back to the days of Arkwright type corner shops?
I love self check out and self scan

If I ever go to Aldi I shall take my ancient string bag. Nothing hidden in that.

Well said mum2three!

We prefer to self-scan our grocery shopping, we can keep track of what we are spending, check prices are correct and pack the bags as we shop.

The 'total shop random checks' are an annoyance though but fortunately don't happen very often all.

The public has a great deal of power when it comes to shopping. If you're not happy with the service in one supermarket, take your money to another one.

Mt61

I like Lidl , served 5 by the time Sainsbury’s have served first customer- I asked the girl serving was she on peace work- she no idea what I talking about 🤣

I’m not surprised - I wondered
(Give piece a chance?)

They don’t check your bag here these days. Probably heaps of shoplifting, no wonder prices are always rising. I like the Aldi self service checkouts, they seem to work better than the ones in the other supermarkets. German engineering.

I like Lidl , served 5 by the time Sainsbury’s have served first customer- I asked the girl serving was she on peace work- she no idea what I talking about 🤣

I only ever buy 2 products from Aldi and now just carry them in my hands, after being asked to show that my cloth carrier bag was empty. I was quite shocked to be asked.

Self scan should come with discount the shops will be expecting us to stock the shelves ourselves next.

I find going through checkout is as fast as self serve, plus one section of ours is card only, I get cash out of the machine to try & keep it going, otherwise we are walking into a cashless society I think

They’d have fun looking in my bags. In one of them, a sturdy, woven hemp or whatever it is, bag, I keep spare nappies for the toddler (though he’s toilet trained now so can bin those) a pack of wet wipes, walking reins, assorted till receipts etc.

I recently discovered, under the bottom inner, a packet of smoked salmon! It had a use by date back in May and I remembered buying it and then not being able to find it when I got home. It must have worked its way underneath and I only discovered it when the bag tipped over and everything fell out.

In France it is standard practice for the till operator to look into all your shopping bags before you put anything into them. It may be the same in other EU countries, but I have no expereince of them. Aldi is a German company, so it will just be common practice in their stores.

personally, I have never had any problem with ti. They cannot know just by looking at someone whether they are honest or not. They do not have a sign on their foreheads. Bt treating us all equally, there is no suggestion of dishonesty about anyone, until it is shown to be true.

Whingey

Will never shop at Aldi as they look in your shopping bags to check that you are not shoplifting

I can’t understand why anyone would have a problem with this. The staff at my local Aldi use their common sense and just ask you, very politely to open the top of a large coolbag or bag for life so they can see it’s empty. I usually have mine ready so they don’t have to ask.

It’s no big deal. Save your ire for the dishonest people who make it necessary.

I used to hate those self service tills - I always did something wrong and someone would have to come over and sort it out. "Take the bag" "Put the bag back" You couldn't lift the full bag off the tray ready to start using the next bag! The bags were all stuck together at the top. If you weren't fast enough something would beep at you!

Anyway I can't manage shopping any more anyway so we just do online deliveries instead :-) OH still pops to the co-op sometimes - it's not a very big one but they also have self service tills, but he goes to the main till as he can't even manage a car park machine! Let alone a self service till.

I use self-checkout when all the manned ones are busy, or the only checkout assistant left free is the lady who looks down her nose at me - I prefer the machines to her.

Self scan is a godsend for me.

I struggle to empty the trolley and put items on the conveyor belt, then pack bags. I get really flustered at manned check outs, as the queue builds up and people start huffing and puffing, because I am struggling.
With a hand held scanner, I can scan as I go.

I refuse to use self service checkouts and always request a manned checkout. I will ask to see the store manager if a manned checkout is not forthcoming. I regularly email head office to tell them they have not got their clientel correct. We are a small market town with a high elderly population. We have very little in way of employment. No longer have any bother getting a human to man the checkouts!

JenniferEccles

Isn’t there a supermarket chain up north which has all manned checkouts now following customer demand?

I can’t remember the name but it wasn’t one I am familiar with here in the south.

Booths?

Interesting that stores there seem to be ramping up self checkout. Here in the US, it became the thing to do about 10 years ago if I remember correctly. Now, all these years later and most stores are removing self checkout all together due to the massive loss that occurred with self checkout.

I hated the move to self checkout when it started years ago, but I like it so much now and miss it where they are taking it away. I know I will get used to going back to full staffed checkout though, it is nice to have someone else bag your groceries.

At our local ALDI, there is, or at least there was last time we shopped, a notice asking that bags are placed on the belt, presumably to be checked. No problem!

I just went to my local Sainsburys and there were long queues at the self scan tills and no manned checkouts.

I had some reduced spring onions in my shopping. As soon as I scanned them the till would let me go no further and said I had to wait for an assistant (I couldn't even put them to one side and carry on scanning the rest.)

When the assistant eventually got to me he said that all reduced items under £1 now have to be manually entered by staff as they are getting customers taking reduced labels off of cheap items and putting them onto expensive items.

I can see their point but where are the additional staff to help speed up the inevitable increased queueing times?

I'm not sure if this is a nationwide thing or just a few stores where thieving is a particular problem (although I suspect theft is rife everywhere now!)

I shopped in Aldi for a neighbour recently and was asked to show my empty bags to the lady on till before I filled them. I couldn’t believe it.