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One Time Passwords- OTPs Amazon

(31 Posts)
YorkLady Thu 31-Oct-24 11:52:35

High value items, phones tablets etc will need this code. It covers the driver too.
Had a delivery this week that needed it. Came in a separate email and informed the driver of the code. He then took a photo of the parcel in the open doorway.
All efficient and ok.

I doubt they could dispute the code if you show the driver your tracking details.

Nandalot Thu 31-Oct-24 11:47:37

Cariadagain, we had a one time password for an Amazon delivery recently. It came by email on my i pad so I printed it off.

CariadAgain Thu 31-Oct-24 11:43:57

That's instantly got me wondering just how someone without a smartphone would be able to show the driver that password on that non-existent phone?

They can come and look at my landline phone sitting there quietly if they like LOL - much good it would do them.

Bea65 Thu 31-Oct-24 11:40:11

Rosie51 yes I’ve collected in store but the delivery driver standing at your door saying the OTP is an issue is very different…

Rosie51 Thu 31-Oct-24 11:33:40

I haven't had this with Amazon, but surely it's just the same as I had with a Dunelm delivery recently. Because I wasn't sure to be home on the delivery day I had it delivered to a local shop. I got an email with a barcode and pass number which I showed to the assistant who scanned it then got my parcel for me. It's just a way of checking that the correct person is getting the delivery. I can't see there's any danger for this with deliveries, it really is quite different to being able to access a bank account.

Bea65 Thu 31-Oct-24 11:23:11

So.. I’d always assumed being a stickler for following the rules (joking) that no one should share any OTPs which you normally would receive via text message from the bank or other institutions. Yesterday I learnt that Amazon has a new rule whereby you have to share an OTP with an Amazon driver for goods that are above a certain price . I checked this out and indeed it does tell customers that they need to show the OTP on their phone before driver hands over the parcel then driver takes photo… some Amazon drivers say the OTP is incorrect and won’t hand over the item/s… and neighbour told me she tried to contact Amazon about this and they haven’t responded as yet
Any GNs have experience of this happening or solutions..am wary of ordering with the festive season coming up?