Over-Familiar Emails From The Bank!

Santander always address me by my name I’ve been with them many years and I don’t mind at all. In fact I find it just being friendly with a company I’ve been with ages.

My bank do the same. I like it.

I had a similar one and I’m not bothered, my account is in the name of Jax Jacky, no Miss/Mrs or otherwise.
I’ve welcomed informal contact from my bank and other establishments I deal with and the gradual reduction of formality from a bygone age.

We’re all different.

Mine are always addressed Dear Dr Name. I find it depends which title you use when you register for a service.

In my online shops I usually address my US customers by their first name but then Americans tend to do this. I sign myself by my first name. Its a different kind of relationahip because they are interacting directly with me as an individual.

My mother, who was a strong feminist, didn't like being addressed by her first name by doctors etc. I never pointed out to her that if she was called Mrs D - her preferred form, it was her husband's name and if she wanted Miss B, it was her father's. Neither was her "own" name which our first name is!

I have no objection to being called by first name by anyone- when I was teaching (3rd level college), I was always called by my first name by students, even though I could claim the title Dr.

I've recently had correspondence with an Estate Agent
in England and was appalled at them using my
Christian name and over friendliness , it came
across as so unprofessional and childish.
I asked them to change their ways and they did but
it made me feel as if I was in the wrong.

Companies really ought to ask people how they wish to be addressed, not presume.