Returning Boxed Champagne to M&S

*flappergirl• of course but only after it’s been chilled🥂

Allira I like your thinking.. 🤞🤞

ok, I just wanted a solution other than their poor customer service. I agree with Allira really, they should send another without a tag. I have had issues with M&S in the past too and it's put me off ordering online with them

JaneJudge

do you have a strong magnet?

No Jane, DD went on You Tube which showed a strong magnet could extract the pin but I wouldn’t do this even if I had one

do you have a strong magnet?

In fact, the store should offer another bottle of champagne too, (minus tag!) to compensate them for the trouble they've had to go to.

Calendargirl

^hope I like these bubbles^

I assume from that you were going to drink it, so why bother getting a neighbour to ‘pick you up’.?

Because she can't open the bottle as it has a security tag on it which can only be removed by a special device in store. It should have been removed at the point of sale but it wasn't. The OP is disabled and can't get to the store to rectify the matter without assistance. The neighbour has offered that assistance. The OP will then return with the duly opened bottle and drink it. I assume she might even offer her helpful neighbour a glass too!

Calendargirl

^hope I like these bubbles^

I assume from that you were going to drink it, so why bother getting a neighbour to ‘pick you up’.?

Because Bea65 needs the store to take the security tag off the bottle before she can open it.
The store should have removed it.

It's happened to me twice, Bea65, not champagne but on items of clothing (paid for, I had the receipts) at different times in different countries.

🥂 🍾

Yes it’s a magnet type tag to prevent theft and … stop people who wish to drink😀

The security tag prevents the bottle being opened.

Calendargirl

^hope I like these bubbles^

I assume from that you were going to drink it, so why bother getting a neighbour to ‘pick you up’.?

??You can’t open the bottle with the big block security guard on the neck …

hope I like these bubbles

I assume from that you were going to drink it, so why bother getting a neighbour to ‘pick you up’.?