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Now the Co-op has been hacked. Be on your guard.

(20 Posts)
GrannyGravy13 Wed 07-May-25 08:59:29

I had the email from the CEO of co-op, I didn’t click on the link.

I have also had an email form the CEO of M & S no link to click on, just informative.

Iam64 Wed 07-May-25 08:58:32

Thanks petra

petra Wed 07-May-25 08:55:36

An example of targeted advertising.
From MN.

petra Wed 07-May-25 08:53:52

Iam64
You don’t have to download that app to book tickets.
In your search bar just search how to avoid downloading an app to book a flight

FriedGreenTomatoes2 Wed 07-May-25 08:37:40

Meant telephone number!

FriedGreenTomatoes2 Wed 07-May-25 08:37:22

Wise suggestions petra. Especially dob.

Iam64 Wed 07-May-25 08:28:59

I was reluctant to do internet banking or save store cards etc on my iPhone but as time goes by, it’s increasingly difficult to avoid these things.
Your friend sounds sensible FriedGreenTomatoes but I’m not convinced my technical skills, or desire to have yet more emails accounts and passwords is strong enough.
I’m going to Greece soon, with my sisters. I’m lead as I booked it. Every communication, airport necessities etc is now on an App. I’d much prefer them to send me printed tickets and boarding passes
I feel all my life is on that I phone just waiting for someone to steal my personality 😂

petra Wed 07-May-25 08:24:41

FGT
You ask why do they want your DOB, in one word: advertising.
You will see adverts relating to your age.
That’s why I don’t have Apps. You’re being tracked by your apps all the time. Plus they drain your battery.
Why do you think we get different adverts on GN.

YorkLady Wed 07-May-25 08:22:09

Members had an email on Monday giving them information about the hack. It had two links within it, for more information and one for questions. The email looked genuine but as FGT2 advised, I didn’t click on those.
What a carry on! We are all pushed towards online shopping, it’s time that businesses invested more in security systems.

petra Wed 07-May-25 08:19:52

Wyllow3
All the protection in the world can be built in but unless the companies are prepared to pay for the maintenance of that protection it’s meaningless.

Sssd
One thing people can do is not give your telephone number to all and sundry.
Where a telephone number is required put in the first 5 numbers and then make up the next 6 numbers.
The only people ( outside friends and family, obviously 😊) who need your number is your Dr and your bank.

FriedGreenTomatoes2 Wed 07-May-25 07:55:41

I think it’s too late if you are already a signed up member and have given your details. Just don’t open any email messages/links as the hackers have passed thousands of people’s details on by now. Maybe nothing will happen but at this stage, who knows?

A friend is very cautious. She keeps a separate email address for ‘shopping’ and changes her dob (if requested - why anyway?) by a few days so it’s not accurate. She does something else but I can’t recall what it is.

Sssd Wed 07-May-25 07:41:57

But how can we be careful? What do we need to look out for, or be wary about?

fancythat Tue 06-May-25 11:39:43

Athrawes

I'm a Co-op member and find this worrying. This sort of thing seems to be increasing.

Isnt it just.

I think I need a rethink about what to do about such things

fancythat Tue 06-May-25 11:39:17

Homestead62

I was in Co-Op the other day, didn't use my card and paid cash for purchases. At the moment for purchases in both M&S and Co- Op, I pay cash. At least until this is all sorted out. I am a Co-Op member, but couldn't tell you where my card is.

Ditto

I tried to get a new one, but it said i am already a member so couldnt have one!

Athrawes Mon 05-May-25 11:51:58

I'm a Co-op member and find this worrying. This sort of thing seems to be increasing.

Wyllow3 Mon 05-May-25 10:52:56

New ones not news ones.

Wyllow3 Mon 05-May-25 10:52:41

M n S are taking a long time to sort their systems out, and I suspect levels of protection are being built into any news ones.

However in general/in theory these Ransomware attacks could widen and its up to a whole number of organisations to review their data practices.

Homestead62 Mon 05-May-25 10:36:10

I was in Co-Op the other day, didn't use my card and paid cash for purchases. At the moment for purchases in both M&S and Co- Op, I pay cash. At least until this is all sorted out. I am a Co-Op member, but couldn't tell you where my card is.

Oreo Mon 05-May-25 08:40:11

I know, it’s worrying, and I’m a Co-op member, like loads of people are.
Be extra vigilant.

FriedGreenTomatoes2 Sun 04-May-25 21:16:45

The Co-op cyber attack leaves millions of members at risk of scams and identity fraud for years, a leading cybersecurity expert has warned.

Professor Alan Woodward, of the Surrey Centre for Cyber Security at the University of Surrey, said members’ details could be sold on the dark web to scammers and fraudsters who could combine it with other hacked information to scam people.

“Data like that gets sold on,” said Prof Woodward, who has advised organisations including Europol on cybercrime. “So you might not suffer a loss immediately. But if someone’s got your name, address, telephone number, email address, they actually sell those kinds of details on to scammers.
“The scammers then use them for socially engineering you into anything from giving you their bank details to phishing attacks where you log in and give away your login credentials, that type of thing.”

The Co-op admitted on Friday that cyber criminals had stolen data on a “significant” number of its members, having previously claimed the attack only had a “small impact” on its operations.

The gang behind the attack told the BBC they had stolen the private information of 20m people who signed up to the Co-op’s membership scheme, though the retailer wouldn’t confirm the number.

The Co-op said hackers had accessed “personal data such as names and contact details, and did not include members’ passwords, bank or credit card details, transactions or information relating to any members’ or customers’ products or services with the Co-op Group.”