Hello everyone. A very cross Corner just needs to vent.
Today was loft insulation day. Complex process. Brutish Gas offered an assessment under the Government scheme, along came a surveyor from organisation A, took many photos to send to organisation B who would install. All agreed our 1987 insulated loft definitely needed more. A call came from organisation B booking installation for (far too) early this morning, all good so far
As advised by the Surveyor we moved items down, not easy but done. Two very pleasant men turned up, dragged stuff in, looked in the loft and said a call needed to their boss. Why? Apparently ‘regulations’ say water and heating pipes, ours are properly foam lagged and rest on the existing insulation, can’t be covered with another layer of insulation and must be raised up by a plumber. What? Never heard of that. I asked what the regulation was. They said they didn’t know but it had come into force about 18 months ago.
I’ve sent a complaint to organisation A asking why the surveyor didn’t pick this up, why the photos of the pipes were ignored and what the heck the regulation is. I’m kicking myself now for not demanding to speak to ‘the boss’ to get a proper explanation. We were both too stunned to think.
Cross? You bet. We’ve spent a very warm morning putting stuff back. I’m grubby and we’re both tired.
Thanks for letting me vent. Better than bendingg Mr C’s ear!
Hope your days are more positive.
Robert Kenyon, Reform's candidate for Makerfield. Would you let him in your house?
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