Gransnet forums

Chat

More Supermarket Craziness

(39 Posts)
NoodleNut Fri 13-Jun-25 15:11:53

I love the random subs. I actually get quite sad if I get my full delivery!

TillyWhiz Fri 13-Jun-25 14:39:18

Vegan Kitkat was out of stock so they subbed a 9 pack of normal Kitkat. That was so painful to have to refuse it as I'm non dairy!

MrsMatt Fri 13-Jun-25 14:33:10

After my husband died I desperately needed a job. I started working at a Tesco home delivery centre. All the subs are dictated by their computer system.
Anyways, one order I doing doing has BBQ sauce listed (I can't remember the brand). It was out of stock. The substitute suggestion was a huge gas BBQ!. The rotten manager wouldn't let me send it out as a substitute. 🤣

sandye Fri 13-Jun-25 14:29:00

I once had a chicken subbed with a piece of cheese, not quite the same in a casserole.

NotSpaghetti Fri 13-Jun-25 14:01:15

I don't really have substitution issues with Ocado or Waitrose.

I do with Sainsbury's

Tesco and Asda were SO bad I don't bother with them anymore!

creakingandchronic Fri 13-Jun-25 13:40:04

I take ages to find vegan food I would like, and I find it irritating when they send non-vegan food instead. It means that I have done a month's shopping, and I am short of things for myself, and my OH has extra!

NotSpaghetti Thu 12-Jun-25 13:25:50

A bonus point if it’s kept by the customer.
grin

Beechnut Thu 12-Jun-25 13:20:34

sodapop

My husband thinks the warehouse staff are having a competition to see who can come up with the most unlikely substitute.

😂
A bonus point if it’s kept by the customer.

sodapop Thu 12-Jun-25 12:36:44

My husband thinks the warehouse staff are having a competition to see who can come up with the most unlikely substitute.

TheWeirdoAgain1 Thu 12-Jun-25 09:27:30

I regularly buy online non-groceries from non-supermarkets/shops but I've only ever ordered groceries online once and was well put off!

From Morrisons I'd ordered almost £100.00 worth of groceries, including 4, 1L cartons of Alpro Nutty Almond milk = £8.40 for all 4.

I was told they'd run out of that sort and would be replaced with something similar ... OK, no problem at all. I was thinking Alpro No Sugar Oat or something like it, Plenish Coconut etc.

When the truck arrived all the items were there but the replacement for the milk was ... a pack of
Always Ultra Normal Size 1 Sanitary Towels Wings 26 pad!

The driver was brilliant and we both had a jolly good laugh when I gave them back to him and explained the situation then I had several calls to them and loads of frustration trying to get the dopey woman on the other end of the line to get me a £8.40 refund and she couldn't understand that milk is NOT ANYWHERE NEAR LIKE a pack of period pads! Eventually and very reluctantly she proceeded the refund!

I still go to Morrisons in person as I have done for years and years but I'm never ordering online from them again!

keepingquiet Thu 12-Jun-25 09:05:15

I was once substituted a toothbrush for a household cleaning item- no idea why.
I told the delivery man it was a mistake and I didn't order a toothbrush so would they take it back? It must be someone else's. Only later when I realised my cleaning item was missing did I realise the toothbrush was a substitution!

ferry23 Thu 12-Jun-25 08:48:07

Hmm, I do always find the Midnight Blooms variety of disinfectant rather overpowers my cuppa - on balance I'd probably would have picked maybe a different chocolate bar?

But then there's no accounting for taste. grin

Elegran Thu 12-Jun-25 08:47:03

A few days ago - Strong cheddar cheese unavailable, substituted was no cheese at all of any strength or variety. Are Tesco's completely out of cheese of any description? (and no, I had not selected "no substitutions")

rocketstop Thu 12-Jun-25 08:22:29

My order is due to be delivered this morning.I clicked on my receipt to see what substitutions there are with the usual message of 'We try to pick the nearest product to the one you ordered' Really ?
What do you think of this ?!!...

We’ve tried to pick the best substitute for the unavailable items below. If you’re not happy with these substitutions, you can give them back to the driver and we’ll send you a refund.
ItemsQuantityPrice
KitKat 4 Finger Hazelnut Chocolate Bar 41.5g1£1.00

Substituted with
Zoflora Concentrated Multipurpose Disinfectant Midnight Blooms 500ml1£1.00
Sainsbury's Red Pepper1£0.69

Substituted with
Sainsbury's Yellow Pepper1£0.69