Gransnet forums

Chat

Boots 75 minute hearing test.

(29 Posts)
Chardy Wed 09-Jul-25 08:46:32

Boots were taken over a while back, and then that company was taken over about ten years ago. That really changed them. And not for the better.

Underneath a huge poster saying they'd get my meds the next day if they weren't in stock, I was told they'd no idea when they would be able to have them. The little pharmacy out of town got them the following day.

And at one stage the pharmacy opened much later than our local store! I asked why. No idea, it came from Head Office!

Charleygirl5 Wed 09-Jul-25 04:30:37

I certainly did not have that problem at Boots. The girl I saw understood my sight problem, I can barely see the aids, never mind clean them. Unfortunately, she has left, and to date, there is no replacement. As a result, at that store, there is only one person available for appointments each week.

My 3 month old aids have packed up and I have to wait for an appointment.

OldFrill Wed 09-Jul-25 00:44:46

Did you pay for this or was it NHS?

NotTooOld Tue 08-Jul-25 23:26:51

I had an appointment for this today. I wanted to find out if there was a more technologically advanced set of in-ear hearing aids on the market than the ones I have had for two years. Instead of which I got a sales talk on why I should have out-of-the-ear aids (they don't muffle sounds like in-ear ones, she said). This despite me explaining I had already tried out-of-the-ear and did not get on with them. She persisted, I resisted. She said have a hearing test anyway and try our new in-the-ear aids. I said no thanks, I obviously have nothing to gain here so I'm off. I had to practically fight my way out of the door.