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Frustrating morning

(6 Posts)
Nandalot Sat 16-Aug-25 10:27:00

For some reason we stopped being able to receive emails for the last few days but strangely could still send mail. Today I reset the password on the email account and can now receive emails but not send them! I have tried looking at all the help forums but cannot for the life of me understand what I have to do.

Netherbyg84 Sat 16-Aug-25 10:33:14

I would get professional IT help if you can afford it. to come to your house.
Is it a desk top computer you have?

Nandalot Sat 16-Aug-25 11:31:13

No it’s on my iPad and my DH’s.

loopyloo Sat 16-Aug-25 11:39:54

You've tried switching them off and on again?
Can you go in to settings and see if you can reset something?

Littleannie Sat 16-Aug-25 11:49:58

This happened to me on my Android tablet. I uninstalled the email app and then installed it again. This put it right.

J52 Sat 16-Aug-25 12:38:04

When this happened to me, I went into settings, then Mail. There was a line that said ‘push’ with an arrow. I clicked on the arrow and the emails came through again. I know not why!
On my ‘elderly’ ( who knew) I Mac Pro it stopped the email facility, it was too old to get the Apple updates. DS an IT professional, came and installed another programme that restored the email facility.