It is outrageous, but I think Royal Mail are set on destroying themselves.
The service has worsened, but they seem to raise their prices on a whim; letters often take days to arrive, (when they don’t go astray), are frequently delivered to the wrong address (at least where I live, many a time I’ve had to deliver mail posted to me meant for someone on a different street, only our house number being the same).
It is soon to be only alternate delivery days for 2nd class mail and no deliveries on Saturday, and post offices are closing left right and centre.
It’s appalling really, but nothing will happen to change it because they argue that people increasingly use the internet for communication, letter writing is a rarity in their view, and other carriers are increasingly used for parcel delivery. It’s as if they’ve just rolled onto their stomachs and given up.
Do other countries face the same issues with their mail system or is it just here?