Whether it’s businesses, hospitals, GP surgeries or insurance companies you just spend hours trying to get through.
This morning I tried to call the ENT outpatients at our hospital. It just rang and rang for 10 minutes then just went dead. When my husband was on a hospital ward I never got through once in 3 weeks.
Other places if you eventually get through you know full well they are working from home because you either hear a barking dog or a noisy child. Why are people still working from home?
Our GP surgery tells you that you are Number 12 in a queue and you wait for ages and when you get through you are told the person who can help you “is not in today”.
It really annoys me and is a complete waste of my time.
Don’t even mention places that say they will call you back and never do!
