Hi all,
We’ve been thinking about what more we can fairly say, because we do understand that simply saying we don’t discuss moderation decisions isn’t a very satisfying answer in a case where lots of people feel strongly about our decision.
The decision to ban was made in light of the overall moderation history and a repeated pattern of behaviour over time. It was not based on one incident, one thread, or one report. That pattern included thread-policing, inflammatory posts, personal digs, bringing old grievances back into threads and encouraging criticism of posters who report posts.
We do understand that individual posts in isolation may not always seem especially terrible. That is often the difficulty with this sort of thing. One post can look borderline, a bit sharp, or like something that could simply be ignored. But when the same sort of behaviour happens repeatedly, across more than one thread, it changes the feel of the boards. It can make other posters feel picked at, worn down, and reluctant to post at all. When that happens, we have to take it seriously.
We want Gransnet to work for long-standing posters who know each other well, but it also has to work for people who are newer, less confident, or not part of an established group. If threads become dominated by old rows, digs, score-settling or public arguments about who reported what, that puts people off.
We know some people won’t agree with this decision. We also know people feel protective of posters they consider good friends. But our decision wasn’t made lightly, and it wasn’t made on the basis of one incident.
Our aim is for Gransnet to be a place that makes people’s lives easier, not the reverse. Sometimes that means making difficult and unpopular moderation decisions because we believe they are in the long-term interests of the community as a whole.
Of course we are always open to feedback, and we do review decisions where there is a good reason to do so. But we can’t make moderation decisions by public vote, or simply by counting the number of complaints on either side. We have to look at the overall pattern, the guidelines, and what is best for the community in the long run. That is the only way the community can thrive.
We hope that gives you a bit more background to our thinking.
Thanks,
GNHQ