I miss proper high street shops, where you can browse to your heart's content, being able to see, feel, and in the case of clothes, try on, before purchasing, so you know exactly what you are buying.
Whatever i wanted, I knew just where to go to find it.
Online shopping for clothes just doesn't work for me.
And as for craft items - it is impossible to know exactly what colour yarn or fabric you are buying online. Or the quality of them.
My last purchase of 4ply cotton yarn to crochet with was a perfect example - I was going to crochet flowers, so needed a selection of natural-looking greens for the leaves and stems. Needless to say, when they arrived, half of them were nothing like they looked on the screen!
(Though I did manage to make two balls of a particularly awful light green colour usable by dying it in tea - it turned it a mid- olive colour!!!)